Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Booking Coordinator Apprentice for Trust Bank Dorset HealthCare University NHS Foundation Trust

You will be supported to study a Business Administration level 3 apprenticeship. You will be given a mentor within your team and the college. The course is delivered online and an assessor can visit you in your work place. The apprenticeship covers topic such as record production, communication, project management and policies. The role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Feb 2023

Apprenticeship summary

  • Annual wage


    £9.50 an hour

  • Working week

    The team are open 7 days per week and cover the hours of 8am and 7pm Monday to Friday and 9am to 3pm Saturday and Sunday and Bank Holidays. You will be expected to work a variety of shifts.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    20 Mar 2023

  • Date posted

    2 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • This is a busy role which involves both telephone work and use of the eRoster and Bank Staff systems
  • You will liaise with wards and departments regarding their temporary staffing requirements and will have lots of contact with our internal bank workers and external agency worker providers
  • In addition, you will be involved in a range of administrative work

What training will the apprentice take and what qualification will the apprentice get at the end?

Once completed you will achieve a Business Administration Level 3 qualification.

This will be delivered online and assessor visits to the office, study time will be allocated to you and a dedicated mentor.

You will have a dedicated mentor to support you through your apprenticeship, providing support and advice within the workplace, as well as helping you manage the balance of work and apprenticeship studies.

You will have the opportunity to develop personally and professionally and will be encouraged to attend our in-house training courses and shadow colleagues from other services.

There may be further opportunities depending on your interests and strengths.

What is the expected career progression after this apprenticeship?

On achieving your qualification you will be eligible to apply for administration vacancies within the Trust.

You may have the opportunity to apply for higher level apprenticeships that are suited to the role you apply for.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent Maths and English (Grade C/4) Essential

About the employer

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities. Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.


Dorset HealthCare University NHS Foundation Trust


Sentinel House

4-6 Nuffield Road


BH17 0RB


Olivia Coles & Natalie Fielding

01202 277222

You must have JavaScript enabled to view a map of the location


Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 08 Feb 2023