ICT Apprentice CERULEAN SOLUTIONS LTD
We are looking for motivated, hard-working people who are passionate about technology. Our apprenticeship programme is intended for candidates who are looking for a career in IT. Duties will include responding to Helpdesk requests remotely, help desk calls - taking help desk calls; logging and tracking calls.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 27 Feb 2023
Apprenticeship summary
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Annual wage
£12,000.00
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Working week
Monday to Friday, 8:30am to 5pm.
Total hours per week: 37.5
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Expected duration
15 Months
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Possible start date
06 Mar 2023
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Date posted
25 Jan 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000126225
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Positions
1 available
What will the apprentice be doing?
Supporting the Technical Team, you will be providing general assistance to the team including 1st Line support on a remote basis with occasional onsite support, workshop repairs and building and setting up PCs and laptops, deliveries, documentation.
You will be exposed to a range of technologies including networking, wireless, desktop devices and a range of software platforms, alongside the structured training program in conjunction with Apprenticeship Training.
- Respond to Helpdesk requests remotely
- Help desk calls - taking help desk calls; logging and tracking calls
- Hardware and software repairs in a workshop facility
- Installation of hardware and software
- Carry out network documentation and reporting
- Assisting with sourcing spare parts and replacement equipment
- Assisting Technical team with maintenance tasks and installs
What training will the apprentice take and what qualification will the apprentice get at the end?
Information Communications Technician Level 3.
The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office. A full training schedule is provided upon a confirmed start date; however, training is typical 1 day per week.
TRAINING MODULES COVERED
- CompTIA A+ Core 1
- CompTIA A+ Core 2
- Microsoft Azure Fundamentals
- Microsoft 365 Fundamentals
What is the expected career progression after this apprenticeship?
We are looking to offer full-time employment upon successful completion of the apprenticeship. We believe in developing our talent internally and have a clear and personalised progression route for each of our employees which is reviewed annually.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
CERULEAN SOLUTIONS LTD
Address
MAPLE HOUSE
HIGH STREET
POTTERS BAR
EN6 5BS
Training
Apprenticeship standard
Information communications technician
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 27 Feb 2023