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Business Support Apprentice Essex County Council

This role is part of the North Service Support Team working alongside colleagues to support the varying demands of the Children & Families service. The successful candidate will possess a curious mindset, ability to use various IT based systems, be able to communicate with members of the public and professionals alike.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Feb 2023

Apprenticeship summary

  • Annual wage


    After 12 months service the salary will increase to National Living Wage (currently £9.50 per hour).

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday / 9am to 5:30 pm

    Total hours per week: 37

  • Expected duration

    21 Months

  • Possible start date

    13 Feb 2023

  • Date posted

    6 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to):

  • Inputting data from source documents into the relevant recording system, checking the accuracy, verifying and correcting data.
  • Responding to emails.
  • Telephone calls.
  • Maintain your own diary and work pattern management.
  • Photocopying/ scanning.
  • Sending letters and dealing with incoming post.
  • Attend meetings with team colleagues and Managers, either in person or by video.
  • Working from home or in an office space.
  • Work alongside other administrative assistants and apprentices who will train you and support you through the day-to-day work.
  • Follow ECC policies and procedures for task completion and our expected standards of behaviours.

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Apprenticeship, to include:

  • Level 3 Diploma for Business Administrator
  • Level 2 Knowledge Component
  • Functional Skills (as required)
  • PLTS

What is the expected career progression after this apprenticeship?

ECC is a large and very diverse organisation which believes staff development is critical to our success. Our apprentices have access to a wide variety of career enhancing training and development in preparation for a more advanced role as well as further qualifications if desired.

We offer excellent career prospects for the right candidate, depending on attitude and performance during the apprenticeship, and over 85% of our apprentices go on to secure permanent roles with us.

There are many opportunities for future progression and development within Essex County Council.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Team working, Patience, Good Phone Manner, Friendly, Reliable


GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

Things to consider

Due to the Apprenticeship standard, you will need to attain a Level 2 Functional Skills in both Maths & English by the time of End Point Assessment (EPA) (if you do not already have this).

About the employer

At ECC we look after a large, diverse, complex region of the country. But our approach to meeting the needs of our 1.4 million residents is simple. We recruit creative, collaborative, talented people, and free them up to make an impact to be proud of.


Essex County Council


Essex County Council

Stanwell House

Stanwell Street


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Training provider



Leon Black

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Feb 2023