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INTs Apprentice Administrator (Integrated Network Teams) SIRONA CARE & HEALTH C.I.C.

As a member of our administrative team, you will play an essential role in supporting clinical colleagues who work in these teams, providing care during the hours of 8am - 8pm, 7 days a week. The successful candidate will have strong communication skills as well as an ability to prioritise and work autonomously. Manage telephone queries, scanning of documents on to the patient records, place NHS supply chain orders etc.

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Closing date: 08 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,254.44 to £18,278.00

    £4.81 to £9.50 an hour

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Full time, flexible working. As a member of our administrative team, you will play an essential role in supporting clinical colleagues who work in these teams, providing care during the hours of 8am - 8pm, 7 days a week. Shifts TBC

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    27 Feb 2023

  • Date posted

    3 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Provide administration support to INT staff and administration
  • Leads as required, including patient related tasks
  • Manage telephone queries
  • Update and maintain emergency contact lists for all staff
  • Circulate information to staff as directed by the Sirona management team, ensuring distribution lists are kept up to date
  • Support with sickness logging and reporting
  • Attend meetings and training as required
  • Respond to enquiries from the Single Point of Access team (SPA) and ensure onward referrals to other services are dealt with in a timely manner
  • Use community electronic systems
  • Scanning of documents on to the patient records
  • Collate and distribute Community Nursing Weekend Numbers and out of hours contacts
  • Assist with booking/authorising bank shifts
  • Place NHS supply chain orders, manage deliveries and replenish stock cupboards as instructed
  • Complete regular audits and stock checks as requested
  • Order equipment for new starters
  • Prioritise workload and work without direct supervision
  • Reserve rooms within community buildings as requested
  • Report any estate issues arising in our buildings
  • Act as Fire Marshall/First Aider after appropriate training
  • Report any Health & Safety issues to Locality Admin Lead
  • Report adverse events
  • Attend career events to promote apprenticeships

What training will the apprentice take and what qualification will the apprentice get at the end?

The Business Administration standard is assessed by a range of methods to meet all the knowledge, skills and behaviours. Evidence will be collated within a portfolio of evidence. You also offer the Business Administration Diploma as an added qualification to the standard. To achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria.

College attendance for the delivery of the Diploma is mandatory for all apprentices. You will attend the Filton Campus of SGS College. 

You will also be supported by your assessor with face-to-face visits as well as some learning online. 

What is the expected career progression after this apprenticeship?

The administration role may be a gateway to further career opportunities, such as management or senior support roles.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Patience, Working with the public


GCSE or equivalent English (Grade 4 or C) Essential
GCSE or equivalent Maths (Grade 4 or C) Essential
NVQ or SVQ Level 2 or equivalent Business Administration (Grade Level 2) Desired
NVQ or SVQ Level 2 or equivalent Customer Service (Grade Level 2) Desired

Things to consider

Additional Criteria Essential: Successful applicant will need to ensure they are able to make appropriate travel arrangements which will allow them to work with the geographical area allocated to them. Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

About the employer

About us: We are Sirona Care & Health- a Community Interest Company committed to providing local communities with a range of high quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, it's about the personal approach; we take pride in what we do and deliver the high standard of care that we'd expect for ourselves and our families. Benefits: NHS AfC21/22 Salary, Terms and Conditions and NHS Pension scheme Flexible Working 27-33 days annual leave Dedicated in-house Learning and Development Team We offer an extensive corporate and local induction programme to all new starters Continuous Professional Development A wide variety of clinical and non-clinical training is available to all members of staff throughout their careers Health and Wellbeing - Employee Assistance Programme provider, free in-house Physiotherapy Team for all staff Staff Recognition - Annual Sirona Awards for Excellence Discounts and Benefits




83 Tower Road North


BS30 8XP

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Training provider



Elaine Baillie


Apprenticeship standard

Business administrator

Level 3 (A level)

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