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Level 3 Business Administration Apprenticeship Standard Internal Sales Coordinator TENTE CASTORS LTD

To provide support within the internal sales office. Supporting high levels of customer service through the administration of incoming orders. A key element at the heart of the business, working within a small team the role will include tasks such as, answering incoming calls, providing quotes, chasing suppliers and answering customer queries.

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Closing date: 13 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday- Thursday 8:30am -5pm (45min lunch) Friday 8:30am -4pm

    Total hours per week: 37.75

  • Expected duration

    21 Months

  • Possible start date

    03 Apr 2023

  • Date posted

    25 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Based within the Internal Sales team at the Peterborough site the key responsibilities include;

-       Administrating orders

-       Answering customer enquiries and emails

-       Control of documents

-       Answering incoming calls

-       Cover for other team members

-       Assisting with key accounts and the varying online portals

-       General administrational tasks such as filing

-       Strictly following the company’s policy and procedures in relation to Health and Safety in the workplace

What training will the apprentice take and what qualification will the apprentice get at the end?

A Business Administration Level 3 Qualification will be obtained via an end point assessment.

College attendance is required one day a month, the rest of the time will be spent at the workplace gaining necessary training and experience.

What is the expected career progression after this apprenticeship?

TENTE prides itself on the development of employees

Opportunities to move into a warehouse role, into a full-time sales role either internally or externally with the responsibility of a designated area of the country

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Self-motivated


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

TENTE is the world’s leading manufacturer of castors and wheels. 2023 sees TENTE celebrate its 100-year anniversary. With 1500 employees across the world, TENTE prides itself on providing high quality products and solutions. TENTE is a family-owned business and is driven by the development of its team members. TENTE UK assembles and distributes castors and wheels based on customer requirements. TENTE UK controls the sales and distribution of to the UK and Ireland. Based in Werrington, Peterborough we have the UK site where 22 of our colleagues are based, providing high levels of customer service to our growing customer base.








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Training provider




Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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