Information Communications Technician Apprentice CANNY CLEVER IT SERVICE CENTRES LIMITED

Canny Clever Ltd are looking for a hardworking and enthusiastic Information Communications Technician apprentice to join their team. The successful individual will be fully supported within the workplace and will work towards completing the ICT L3 Standard.

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Closing date: 29 Apr 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Shifts and days to be confirmed at a later date.

    Total hours per week: 30.0

  • Expected duration

    18 Months

  • Possible start date

    09 May 2024

  • Date posted

    25 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Diagnose, repair, install and maintain computer and other IT related equipment and services
  • Answering and directing phone calls
  • Organising and scheduling appointments
  • Assist in the preparation of regular scheduled reports
  • Follow office policies and procedures
  • Maintain records held in companies’ electronic systems
  • Provide general support to visitors
  • Act as the point of contact for internal and external clients
  • Any other reasonable duties required by company management

The training you will be getting

Training is one day per fortntight with additional in workplace assignments. Training takes place in Newcastle City Centre.

  • On the job training
  • Level 3 Information Communication Technician Apprenticeship

What to expect at the end of your apprenticeship

  • Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Analytical skills, Logical, Team working


GCSE or equivalent Maths and English (Grade C/4 or above) Essential

Things to consider

This vacancy is to start immediately therefore you must be available to start before applying. The closing date, interview date and start date are subject to change. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Individuals are able to undertake an apprenticeship at a higher level than a qualification they currently hold, including any previously completed apprenticeships. Individuals can also undertake an apprenticeship at the same level, or lower level than a qualification they already hold as long as the new apprenticeship allows for new skills to be acquired and the content of the training is materially different from any previous qualification or apprenticeship. Northern Skills will check candidates' eligibility prior to any interviews. Please be aware that as Northern Skills provide a recruitment matching service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage.

About the employer

Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering.




78 - 80 Park View

Whitley Bay

NE26 2TH

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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