We are looking for a Business Administration Apprentice to join our friendly insurance team. The people who choose to work for us are lovely, bright and outgoing. They’re the type of folk who want to help work with other professionals who have the power to influence and change lives. The role is based in Uckfield, East Sussex.

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Closing date: 01 Apr 2023

Apprenticeship summary

  • Annual wage


    Your salary will be reviewed every three months and by the end of the apprenticeship you will be on £18,000 per year.

  • Working week

    Monday - Friday 9.00am - 5.30pm, with a 1 hour unpaid lunch.

    Total hours per week: 37.5

  • Expected duration

    24 Months

  • Possible start date

    06 Apr 2023

  • Date posted

    24 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The purpose of the role is to create insurance solutions which provide people with the confidence toachieve their dreams. The majority of the duties will be office based, but as you grow in confidenceand ability, we’ll let you out to see clients, visit Lloyds of London and our Underwriters.

Previous apprentices have represented the company at the prestigious Insurance Times awards heldat the O2 where we have been a finalist three times.

Duties may include:

  • Learning about Insurance and how it helps people and businesses
  • Helping clients understand their insurance needs
  • Talking to Insurers, presenting risks, explaining problems and creating solutions
  • Preparing quotes and writing to clients
  • Placing cover and collecting premiums
  • Helping clients with their ongoing enquiries, including when they need to make a claim
  • Negotiating with Underwriters and others
  • Using multiple IT programmes such as Outlook and Word
  • Communicating with clients and colleagues via email, face to face and over the phone
  • Completing tasks and managing priorities
  • Learning about the organisation
  • Maintaining records and files
  • Filing and general office admin
  • The employer will be interviewing throughout the advertisement period

What training will the apprentice take and what qualification will the apprentice get at the end?

As part of the apprenticeship you will complete the Level 3 Business Administrator apprenticeship standard. You will receive a grade Pass or Distinction on completion.

In addition to the apprenticeship standard you will complete Level 2 Functional Skills in maths and English, if you don't have GCSEs grades C/4 or above or equivalent. The delivery will take place in the workplace and the final exams at one of East Sussex College's campuses.

There is also the option to complete a Level 3 Business Administration Diploma and if you choose to complete it you will receive a grade Pass.

The apprenticeship will be delivered fully in the workplace, and you will have assessor meetings every 4-6 weeks and workplace reviews every 10-12 weeks to monitor your progress.

What is the expected career progression after this apprenticeship?

We want to work with people who want a career in a great profession. We have a track record of offering permanent positions to apprentices who impress us, and our people go on to achieve incredible things.

During your apprenticeship, and in addition to your diploma, we will support you inobtaining the Chartered Insurance Institute qualification - Foundation in Insurance.

If we offer you a permanent job, we will provide training and support in your second year which will enable you to obtain the Certificate in Insurance. We also provide support for employees who wantto progress further and take the Diploma and Advanced Diploma.

Requirements and prospects

Desired skills and personal qualities

A good listener, A great communicator - written, Organised, Interested in detail, Sociable, Loves helping others, Basic computer skills, Numerate, Can calculate percentages, Enjoy a challenge, Care about other people, Want to study and progress


GCSE or equivalent English Literature or Language and maths (Grade 4/C/Level 2 Functional Skills) Essential
A Level or equivalent Maths and English (Grade C) Desired

Things to consider

-When you’ve been with us for three months, we will offer you flexitime. You’ll be able to flex your work around our core hours to suit your lifestyle. You could also earn an extra 13 days holiday a year. -There is a cash plan scheme from day one to pay towards optical and dental treatment and a pension after 6 months. -A full DBS check will be undertaken before you begin the role. We will also need a personal credit check and a sanctions search.

About the employer

We are a Commercial Insurance Broker, specialising in Professional Indemnity and Building Project Insurance for small and medium sized enterprises. The business was started in the owner's bedroom19 years ago and is now turning over £5.6 million per year. Amazing things happen because of the work that we do. We provide the financial foundations on which people build their dreams. From grand designs to incredible journeys we empower the peace of mind that enables great things to happen. Our core values are to work hard but we also have fun and look after each other as a team. We are always willing to teach others so that we continue to learn.




1 Horsted Square

Bellbrook Industrial Estate


TN22 1QG

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Training provider



Katie Parris


Apprenticeship standard

Business administrator

Level 3 (A level)

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