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Office Administration Apprentice Wold Top Brewery

Help our office run smoothly and efficiently. Answer phone calls and the door. Sort customer collections, book in deliveries, process paperwork and assist the sales and office team wherever needed. We are a hands-on team so you may end up packing boxes, helping at events and tours and doing other jobs as required.

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Closing date: 24 Feb 2023

Apprenticeship summary

  • Annual wage

    £13,520.00

    Pay is to be confirmed based on previous experience.

  • Working week

    8.30am until 5pm, Monday to Friday.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    13 Mar 2023

  • Date posted

    24 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000125381

  • Positions

    1 available

What will the apprentice be doing?

The outward face of Wold Top Brewery: you’ll be one of the main point-of-contact for customers and will need to be polite, helpful and able to handle any situation calmly.

Organising logistics: You’ll book in pallets for collections and coordinate hauliers. As well as managing courier collections.

IT and record keeping you’ll need to be able to use specific CRM/Sales software, answer emails and keep files, records and documents well organised and up to date.

Teamwork: you’ll work within the current office team to maintain customer relationships, process orders and ensure the smooth day-to-day running of the brewery sales and administration.

Production planning and stock management: you’ll work alongside the office team to ensure stock levels are adhered to and fluctuations in sales volumes are reported to production management they can alter production as per demand.

Hands on, when necessary, you’ll help out with Brewery events such as Open Weekends, Beer Festivals and Customer tastings as well as making up orders for couriers if required.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator apprenticeship standard:

This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace. You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor and monthly online seminars. After approximately 18 months you will be entered to undertake an End Point Assessment, to complete your Apprenticeship.

What is the expected career progression after this apprenticeship?

On completion of the program, the apprentice will have the opportunity to obtain permanent employment and further training to enhance their skills and increase responsibilities.


Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Organisation skills, Logical, Approachable, Positive, Great attention to detail, Practical and logical

Qualifications

GCSE or equivalent English (Grade 4 or above) Desired
GCSE or equivalent Maths (Grade 4 or above) Desired

About the employer

We are Wold Top Brewery. A small, family run, independent brewery based on the Yorkshire Coast. Founded in 2003 out of the need for farm diversification, we grow our own Barley, have our own water supply and produce our own electricity to make great tasting beers! We’ve seen great change in the Brewing industry since our inception, and to help expand our customer base and increase in sales we are now looking for someone new to join our office team.

Employer

Wold Top Brewery

Address

HUNMANBY GRANGE

WOLD NEWTON

DRIFFIELD

YO25 3HS

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Training

Training provider

CRAVEN COLLEGE

Contact

Lucy Adens

apprenticeshipsscarborough@craven-college.ac.uk

01723 588072

Apprenticeship standard

Business administrator

Level 3 (A level)


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