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Apprentice Connection Operative - Developer Services SEVERN TRENT WATER LIMITED

Apprenticeship Programmes are a great way to earn and learn! Working towards the role of a fully-fledged professional while earning a salary as well as an academic achievement. You'll make sure site areas are set up, left in a safe condition, and ensure access to property is maintained, in line with regulatory, client, and customer requirements

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Mar 2023

Apprenticeship summary

  • Annual wage


    *Annual bonus up to £1,500 (based on company performance) *25 days holiday + bank holidays (ability to buy/sell) *Leading pension scheme *Annual salary increase whilst on programme *Salary increase when you move into your first job & more!

  • Working week

    A typical working week for this role is usually Monday to Friday 7.30am to 3:30pm, however there may be flexibility around the structure of your working hours, team and line manager dependent.

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    28 Aug 2023

  • Date posted

    23 Jan 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

You’ll be supported every step of the way, by your line manager and mentor.

Working alongside our connection operative team, you’ll construct maintain and repair water network infrastructure, to provide a reliable supply/service to domestic, commercial, and industrial users. Depending on the work required, you may spend the day at one site or work across a number of sites.

Work locations may include new build sites, or domestic properties working outside in all weather conditions.

You’ll be responsible for:

  • Liaising with customers face to face on site
  • Completing work to the required standard
  • Following procedures, and ensuring Health & Safety and regulatory compliance, for example with the Drinking Water Inspectorate, The Water Services Regulation Authority (OFWAT) and Environment Agency etc; failure to do so could have serious consequences for self, public health, and the environment.

What you will learn

  • How to make sure site areas are set up, left in a safe condition, and ensure access to property is maintained, in line with regulatory, client, and customer requirements
  • How to prepare for water network infrastructure work to meet clients'/customers' requirements and priorities for example, identify, obtain, and maintain plant, equipment, and materials
  • How to safely risk assess sites and excavate a bitumen surfaced footway/ highway. To install clean water network infrastructure for example, new mains, water supply pipes, boundary boxes and meters
  • Understand why and how to carry out water quality compliance checks to the regulatory standard 

What training will the apprentice take and what qualification will the apprentice get at the end?

Within our connection operative team you will complete the Level 2 Water Network Operative apprenticeship standard allowing you to develop the skills & experience required to become an expert within our connection operative  team.  You’ll combine on-the-job learning with formal, nationally recognised development training. A Personal Development Plan will help drive your career progression, set, agreed & regularly reviewed with your line manager.

We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term.

We’d love you to be someone with…

  • A ‘can do’ attitude – willing to get stuck in, take accountability for decisions and actions and who takes pride in their work
  • Have the ability to start work from home
  • A love of variety in a role and ability to adapt to a dynamic, fast-paced way of working in all outside work environments
  • Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving
  • No two days are the same on the front line and not every day goes to plan, so you’ll need to be quick on your feet to respond!
  • Excellent communication and collaboration skills and enjoy working with multiple teams
  • Ability to analyse and interpret information and effectively communicate this to different team members and audiences
  • Ability to travel freely across our patch to visit different sites and travel to meetings and training days
  • Curiosity to learn quickly in a reactive and dynamic working environment
  • Ability to work in all weather conditions to serve our customers and protect the environment

What is the expected career progression after this apprenticeship?

By the end of this programme, you will take up role as a connection operative, where you will be able to put your skills to action and have the opportunity to progress within the job role skills matrix. You’ll be supported every step of the way, by your line manager and mentor for your career in Severn Trent.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Problem solving skills, Logical, Team working, Initiative, Non judgemental, Patience


Other Functional Skills English & Maths (Grade Level 1) Desired

Things to consider

* Should you have not already achieved Level 1 English and Maths at the point of your application, you must achieve this prior to completion of your apprenticeship *Due to working at different locations in your off scheme role, we ask that you have a full license and own vehicle within 12 months of starting your apprenticeship

About the employer

Taking care of ‘one of life’s essentials’ – it’s our purpose and we want you to be part of it. Supplying wholesome drinking water, treating wastewater and recycling this back to the environment responsibly is no mean feat. We serve around 8 million people across the Midlands and Wales and unlike other businesses, our delivery is non-negotiable. It’s a matter of life. Many of our employees are also our customers, so we truly take pride in what we do! Employing people from across our communities and beyond, Severn Trent is an exciting and inclusive place to work – a place where you can be curious, can be ‘Wonderfully You’ and where you can truly make an impact to our environment, now and for future generations.






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Training provider


Apprenticeship standard

Water network operative

Level 2 (GCSE)

Employer's Application Instructions

Please click on the link within this advert to apply, this will bring you to the role on our website, where you can then click 'Apply Now' and start your Application. This includes an application form, and online assessments. If you pass the required online assessments, you'll find out after applications close if we're able to invite you to an online assessment centre which will be held between 17th April and 12th May over Zoom

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 Mar 2023