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Learning and Development Apprentice TOGETHER HOUSING ASSOCIATION LIMITED

As an apprentice Admin and Training Officer, you will be responsible for organizing training for different types of staff in an organization. Also you will be trained in having the responsibility to not only organize but assess, design, and deliver the training programs to people.

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Closing date: 07 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,254.44

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8.00am - 4.00pm (30 minute lunch break)

    Total hours per week: 37.0

  • Expected duration

    23 Months

  • Possible start date

    06 Mar 2023

  • Date posted

    5 days ago

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000125316

  • Positions

    1 available

What will the apprentice be doing?

  • Maintain the libraries of training materials
  • Give updates on training information to stakeholders, vendors and colleagues and help to solve day-to-day problems and escalate where appropriate
  • Maintain the learning management systems
  • Monitor and manage the learning mailbox
  • Administration  and processing of invoices
  • Supporting all areas of administration of learning activities eg. arranging meetings, attending 121 and team meetings to ensure effective & efficient delivery
  • To attend meetings with staff, consultants and customers to contribute to the effective delivery of the Learning and Development Service and to highlight and recommend appropriate action
  • To deal with customers enquiries over the telephone, face to face and in writing and seek to resolve any disputes that may arise during the course of the training programme. Refer problems that cannot be resolved to the Learning and development Management team as necessary
  • General office duties including compiling information, sending out information to a variety of audiences, maintaining accurate records. Eg. Attendance of training, monitoring attendance (identifying low numbers on courses 5 wks, 4wks, 3 wks, 2 wks) after attending and updating cascade
  • General office duties including compiling information, sending out information to a variety of audiences, maintaining accurate records. Eg. Attendance of training, monitoring attendance (identifying low numbers on courses 5 wks, 4wks, 3 wks, 2 wks) after attending and updating cascade
  • Maintaining online LMS training to meet the needs of the business
  • Manage the day to day flow of on-line learning contact to and from third party suppliers
  • Monitor the performance of trainers/consultants and customers to contribute to the effective delivery of the Organisational Development Team

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Learning and Development Practitioner level 3 Apprenticeship Standard
  • End Point Assessment 

What is the expected career progression after this apprenticeship?

  • A level 3 qualification in learning and development to further their career

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills, Team working, Initiative, Flexible to work, Multitasking, Good time management

Qualifications

GCSE or equivalent English (Grade 9-4 (A*-C)) Essential
GCSE or equivalent Maths (Grade 9-4 (A*-C)) Essential

Things to consider

This role requires delivering training to together housing group staff, so will include travel and some overnight stays.

About the employer

We are one of the largest housing associations in the North of England, managing over 36,000 homes across the North of England We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. In addition to providing quality homes to rent, we also build and manage homes for sale through the Shared Ownership scheme. Additionally we provide retirement living and Housing with Care.

Employer

TOGETHER HOUSING ASSOCIATION LIMITED

Address

Prospect House

Wharf Street

Blackburn

BB1 1JD

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Training

Training provider

INTEC BUSINESS COLLEGES LIMITED

Contact

kiera manuel

kiera.manuel@intecbusinesscolleges.co.uk

07841361547

Apprenticeship standard

Learning and development practitioner

Level 3 (A level)

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