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Fantastic opportunity for a business administrator interested in logistics. Great training and an opportunity to develop your skills in a supportive and rewarding company. Liaising with suppliers and customers to arrange shipments you will have a good attention for detail and learn about customs requirements. Promotion opportunities available.

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Closing date: 08 Feb 2023

Apprenticeship summary

  • Annual wage


    £7 per hour

  • Working week

    Monday to Friday 9am - 5pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    13 Feb 2023

  • Date posted

    3 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Tracking and chasing shipments
  • Liaison with suppliers and customers to ensure that jobs are delivered, paperwork received, and information is being supplied - providing a high standard of customer service
  • Booking shipments courier/road and eventually sea and air
  • Learning other aspects of air/road/sea and courier services
  • Organising special documentation and customs paperwork 

Managing Database:

  • Updating the in-house database and customer relationship management (CRM) system
  • Adding new quotes, jobs, leads, customers, suppliers etc. to the CRM on request, update the CRM with information on all the jobs as instructed


  • Ensuring all information is on files CRM, for jobs to be invoiced and where appropriate files are marked up every day
  • Providing day to day admin support to members of staff liaising with non freight suppliers regarding stationary, the premises, and other outsourced suppliers
  • Answering the telephone, taking messages, and dealing with basic queries from customers and suppliers
  • Pick and packing and checking items received into the warehouse


  • On the jobs training to achieve the above tasks
  • Plus, additional training in the area of freight and logistics to ensure that knowledge in the area is developed in order to enhance the role of the individual

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Standard
  • Face to face and online learning at employer premises
  • Off the job training 

What is the expected career progression after this apprenticeship?

  • Promotion to International Freight Forwarder on completion of apprenticeship, and pay increase above the national living wage  
  • Plus, additional training in the area of freight and logistics

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Number skills, Team working


GCSE or equivalent Maths and English (Grade grade 4 or above) Essential

Things to consider

Must be able to get to the location.

About the employer

Independent Freight is a Freight Forwarder and Customs Brokers involved in organising Sea/Air/Road and Courier Shipments around the World and customs clearing goods. The roles will involve working in very busy team whereby the candidate will need to be able to work to extremely tight deadlines, demonstrate excellent verbal and written communications, and be able to work both as a Team member and independently when required.




5-6 Alliance Close

Attleborough Fields Ind Estate


CV11 6SD

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Training provider



Mike Wylde

Apprenticeship standard

Business administrator

Level 3 (A level)

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