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Apprentice Employment Administrator WITTON LODGE COMMUNITY ASSOCIATION

As the Employment Administrator Apprentice, you will support the Employability Co-ordinator and the wider team with a range of employment support activities, as well as day-to-day administration tasks that ultimately support our residents to achieve their goals and move into work.

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Closing date: 20 Mar 2023

Apprenticeship summary

  • Annual wage


    Salary band £10,300 - £12,300pa

  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    27 Mar 2023

  • Date posted

    23 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Employment Support:

You will be supervised & fully supported to:

  • Provide support at Job Clubs, Job Fairs and Community Events registrations
  • Register clients, making follow-up appointments, action planning and updating records
  • Gather job evidence documentation and arranging celebration events
  • Collect good news stories and feeding back to colleagues and the Communications Team
  • Act as the point of contact for the Employment Team, responding to clients & informing potential clients of services on offer
  • Work with colleagues from across the Association to ensure residents and clients receive an excellent holistic service

Administration Support:

  • Monitor and update client records and project files, both electronically and hard copy files
  • Chase up missing data from forms and digital records and ensure these are complete
  • Book clients and keep records for employability sessions and share these with Employment Coaches and the Skills Team
  • Contacting clients to book 1-2-1 appointments, and follow-up non attendees 
  • When appropriate, close down clients’ files, and ensure that files contain all the necessary information, as per the ‘client file checklist’ 
  • Arrange for any rewards to be sent to clients, after approval by the Employability Co-ordinator
  • Assist with bus fare reimbursements, other client expenses and rewards, as approved by the Employability Co-ordinator
  • Take notes at team meeting and track actions

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Apprenticeship Standard
  • College day will be 1 day a week based at South & City College Birmingham - Digbeth Campus

What is the expected career progression after this apprenticeship?

  • Contract length: Fixed contract for the length of the apprenticeship
  • A permanent contract will be offered, subject to passing the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent Any (Grade 4/C) Essential
GCSE or equivalent Any (Grade 4/C) Essential
GCSE or equivalent Any (Grade 4/C) Essential
GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential
NVQ or SVQ Level 2 or equivalent Business Administration (Grade Pass) Desired

About the employer

We are a Community Association and Community Landlord, established in 1994 by residents of Perry Common, as a response to the announcement that 908 houses would be demolished. Currently we own and manage over 200 homes for social and market rent and a 40-apartment Independent Living Scheme, Sycamore Court. As a Community Association we do so much more; supporting local people with Jobs and Skills advice, organising a wide range of environmental projects and helping people to live healthier lives. We work with the local community and partners to host a wide range of community events and activities.






B23 5JD

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Training provider



Nurul Naida

0121 644 2367

Apprenticeship standard

Business administrator

Level 3 (A level)

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