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Business Development Administrator- Apprentice CT SKILLS LTD

You will support a team of Business Development Managers to effectively and efficiently onboard apprentices and employers and support with a variety of administration tasks. You will be required to offer exceptional customer service to all internal and external customers either face to face, over the telephone or in writing.

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Closing date: 17 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,379.50 to £18,525.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday, daily hours to be confirmed between 8.30am and 5.30pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    20 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000124769

  • Positions

    1 available

What will the apprentice be doing?

  • Create apprenticeship learner files
  • Ensure all pre-enrolment documentation is completed in accordance with our processes and external stakeholder requirements
  • Ensure our Customer Relationship Management systems (CRM) is updated with each activity completed or planned
  • Update the Starts Tracker with updated activity and documentation
  • Support the team with admin duties including creating learner folders in readiness for enrolments e.g. Personal Learning Record (PLR), Knowledge, Skills & Behaviour (KSB) documentation etc.
  • Ensure all documentation used is the most up to date version from the Document Cloud
  • Maintain sound knowledge of all CT Skills’ contracts and products by effectively working with all internal teams to keep up to date with all new services and courses and any organisational changes to provide accurate information and advice to customers
  • Maintain a positive and friendly manner and a can-do attitude
  • Complete any other tasks required to execute the duties of the role
  • Ensure that safeguarding requirements are met and where needed refers issues to the appropriate person for further investigations
  • Ensure the health, safety and wellbeing of all learners, staff, visitors, and any other persons who might be affected by CT Skills activities
  • Any other tasks as determined by the business

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator (an industry recognised Qualification) delivered via monthly Tutor led workshops (live, virtual 3 – 5-hour sessions), self-led study (assignments, worksheets, projects) blended learning and development activities, ALL, within the workplace.

Apprentices without Level 2 English and maths will need to achieve this level prior to completion of their Apprenticeship.

What is the expected career progression after this apprenticeship?

As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Proactive, Confidentiality

Qualifications

GCSE or equivalent Maths and English (Grade Grade 4/C or above) Essential

Things to consider

Your application via The Government Apprenticeship website, is the 1st stage of CT Skills’ (Training Provider) Apprenticeship Application Process. If your application is shown as ‘successful’ this means that you have passed the first stage of our application process and will receive an email requesting your latest CV from a member of our recruitment team. You will need to check your emails and junk/spam folder for this. Once we have received your CV, you will be contacted by a member of our team to take your application further.

About the employer

CT Skills is ambitious business providing training solutions and workforce development consultancy to employers across England. Celebrated as Good by OFSTED in September 2016 across all areas of our business you can be assured that our recruitment solutions, apprenticeships and bespoke courses will deliver meaningful impact to careers and companies.

Employer

CT SKILLS LTD

Address

The Quadrant

Nuart Road

Beeston

NG9 2NH

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Training

Training provider

CT SKILLS LIMITED

Apprenticeship standard

Business administrator

Level 3 (A level)


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