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Travel Consultant Apprentice POLKA DOT TRAVEL LIMITED

Interested in becoming a Travel Consultant? Polka Dot Travel are seeking an Apprentice to join their award-winning team. This exciting opportunity allows you to earn whilst you learn, providing a full level 3 qualification and first-hand experience, handling holiday enquiries, face to face, over the phone and email supported by travel professionals

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Closing date: 06 Feb 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    5 working days - (based on shift rotation). Monday to Sunday 9am to 5:30pm. Total hours per week: 37.5

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    20 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

This apprenticeship opportunity will allow you to have first-hand experience in a busy award-winning Travel Agency surrounded by travel professionals.

Supported by senior team members you will,

  • Meet & greet new and existing customers in store, providing a professional warm welcome
  • Handling holiday enquiries, face to face, over the phone and email
  • Training and development, this may also include exciting opportunities to attending industry events in the UK and overseas  
  • Research and explore holiday enquiries using online platforms, reservation agents and email
  • Booking clients holidays, providing first class service end to end. Using learnt top class selling skills 
  • Administration in all areas relating to travel
  • Providing excellent customer service 
  • Working towards shop targets and individual KPI's

What training will the apprentice take and what qualification will the apprentice get at the end?

  • This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record. Working with our chosen training provider you will be assigned a specialist travel assessor who be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey
  • Training will be carried out online / face to face both individually and as part of a classroom, to ensure you have an enhanced experience
  • You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor

Learning first hand from specialist and peers you can become a fully fledge Travel Consultant in little over a 12 month period.

What is the expected career progression after this apprenticeship?

On Successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4. Next steps will be discussed in your 1-2-1's.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Administrative skills, Team working, Initiative, Patience


GCSE or equivalent English (Grade C / 4) Essential
GCSE or equivalent Math (Grade C / 4) Essential

Things to consider

This apprenticeship is for someone seeking a career in the travel industry at beginners level.

About the employer

Polka Dot Travel boasts a chain of award-winning Travel Agencies located across England and Wales. Working with Key suppliers to provide and supply first class holidays to the public. All stores are located in busy central locations, designed to provide an attractive base for holiday seekers. Polka Dot Travel invest heavily in their training and development to harness and enhance talent, providing opportunities for team growth.




16 Upper Market Place


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Training provider



Apprenticeship standard

Travel consultant

Level 3 (A level)

Before you apply

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