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Business Administrator Level 3 Apprenticeship Gibside School

Provide outstanding levels of customer service as the first point of contact for parents/visitors to the school, ensuring all are greeted in a friendly and welcoming manner. The post-holder will be working front-of-house in the busy school reception desk based in the main administrative office.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 09:00 - 17:00,

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    24 Mar 2023

  • Date posted

    19 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Undertake reception duties, answering routine telephone and face to face enquiries and signing in visitors, including providing basic hospitality
  • Assist with pupils looking after sick pupils, liaising with parents/staff, as directed etc.
  • Assisting with arrangements for visits by school nurse, photographer etc.
  • Provide routine clerical support e.g. photocopying, filing, faxing, emailing, complete routine forms
  • Maintain manual and computerised records/management information systems
  • Undertake typing, word-processing and other IT based tasks
  • Sort and distribute mail
  • Undertake routine administration e.g. registers/school meals
  • Produce lists/information/data as required e.g. pupils data
  • Maintain and collate pupil reports
  • Undertake routine administration of school lettings and other uses of school premises
  • Undertake ICT tasks within SIMS, as directed e.g. Attendance, Assessment Manager, etc
  • Operate office equipment e.g. photocopier, computer
  • Arrange orderly and secure storage of supplies
  • Undertake routine financial administration e.g. collect and record dinner money
  • Operate and record dinner money and all other school sales e. g. uniform, concert tickets, etc (all operations to be carried out in line with current LEA Financial Regulations)
  • Provide general advice and guidance to staff, pupils and others
  • Be committed to the safeguarding and promotion of the welfare of children and young people
  • Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
  • Be aware of and support difference and ensure equal opportunities for all
  • Contribute to the overall ethos/work/aims of the school
  • Appreciate and support the role of other professionals
  • Attend and participate in relevant meetings as required
  • Participate in training and other learning activities and performance development as required
  • Such other responsibilities allocated which are appropriate to the grade of the post

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3 Apprenticeship Standard:

  • Upon completion the learner will recieve an A level equivalent level 3 qualification. during the apprenticeship the learner will recieve incitive training from empoyers or collegues on sit and will combine face-to-face learning with online learning

What is the expected career progression after this apprenticeship?

  • Once the leanrer has completed their apprenticeship there will be a high possibility of a permanent role offer

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Creative, Initiative, Patience


GCSE or equivalent English Language (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Gibside is an inclusive, happy and nurturing environment with education, equality and understanding at the heart of everything they do. Their aim is to provide the highest quality learning opportunities through available resources including a hydrotherapy pool, food technology, sensory, i-muse and soft playrooms. These spaces will provide extended provision for the children, families and the local community.


Gibside School


Shipcote Lane


Tyne and Wear


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Training provider



Ellie Filer



Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

Find the vacancy on our website then complete the form below the vacancy details and submit.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Mar 2023