Apprentice (Member Services) Durham County Council
The post holder will work as part of a team to provide comprehensive support for Members of the Council and contribute to the efficient provision of the services provided by the Member Services Team.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 12 Feb 2023
Apprenticeship summary
-
Annual wage
£9,254.44
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
-
Working week
Monday - Friday 8.30am - 5.00pm, but the flexible working policy is relevant to this role and a new hybrid way of working is in place.
Total hours per week: 37
-
Expected duration
24 Months
-
Possible start date
01 Apr 2023
-
Date posted
25 Jan 2023
-
Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000124594
-
Positions
1 available
What will the apprentice be doing?
- Learn how to act as a contact for those wishing to communicate with Members of the Council including officers and the public
- To help make arrangements for Members’ attendance at conferences, seminars and other official engagements
- Be able to deal with Members’ enquiries and casework, including background research, contact with nominated officers and initiating correspondence
- Monitoring casework response and chasing outstanding issues on behalf of Members
- Assist Members to manage their web pages and to ensure that information published on Members Web Pages is current and that enquiries received through the pages are dealt with in a timely manner
- Learn how to organise and service Members surgeries including taking forward generated actions
- To develop and maintain appropriate office systems as may be required by the Member Support Function
- To seek advice for members on the criteria, suitability, and content of submission of fund applications
- Dealing with Member requests for support/tools for their role including IT / phones / accommodation
What training will the apprentice take and what qualification will the apprentice get at the end?
To study and achieve the Business Administrator Level 3 during the duration of the apprenticeship.
What is the expected career progression after this apprenticeship?
We are unable to guarantee a job role on completion of the apprenticeship but if the applicant shows the appropriate level of competency and commitment progression opportunities will be available.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
Durham County Council

About disability confident
Address
County Hall
Durham
DH1 5UE
Contact
Chris Hastie
Training
Training provider
COUNTY DURHAM COUNCIL
Apprenticeship standard
Business administrator
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 12 Feb 2023