Apprentice IT Support Technician DB Foods Ltd

Join a growing IT team within a rapidly expanding FMCG business where you will learn to handle and log 1st and 2nd line issues arising from software or hardware issues, raised by users over multiple sites. Provide remote support where applicable and physical assessments of hardware.

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Closing date: 01 May 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 8.00am - 4.30pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2023

  • Date posted

    26 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Daily support of the user base and domain
  • Patching workstations and maintaining asset logs
  • Identify areas for preventative maintenance
  • Willingness to learn to support project work to meet deadlines and budgets

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 IT Support Apprenticeship Standard:

  • As with all Apprenticeships, most of the training will be with the employer on-the-job
  • The apprentice will attend College one day a week for 18 months of their Apprenticeship
  • This is at Bournemouth and Poole College. Lansdowne campus
  • Day release is 9:00am – 4:30pm (subject to confirmation)
  • Upon completion of apprenticeship you will get a full advanced apprenticeship qualification
  • The final, End-Point Assessment (EPA) is completed in the last few months of the Apprenticeship
  • It is based on: A portfolio – produced towards the end of the Apprenticeship, containing evidence from real work projects which have been completed during the Apprenticeship
  • An employer reference - as to the apprentice’s suitability and preparedness to go through the final independent assessment; Project report with questioning; Professional discussion underpinned by portfolio
  • An independent assessor will assess each element of the end point assessment and will then decide whether to award successful apprentices with a pass, a merit or a distinction

What is the expected career progression after this apprenticeship?

  • Prospect of progression to a higher level qualification
  • Prospect of a permanent position for the right candidate on completion of the Apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent 2 other GCSEs subjects (Grade 4 or above) Essential
GCSE or equivalent Maths and English (Grade 4-9/A-C) (Grade 4 or above) Essential

About the employer

The leading wholesale meat supplier to the butchery and food service industry in the UK, DB Foods Limited supplies a comprehensive range of quality wholesale meat, poultry, game and deli products. We have a proven track record in supplying a diverse customer base including Restaurant Groups, Airlines, Cruise Ships, High Street & Catering Butchers, UK Multiples and Online Businesses.


DB Foods Ltd


Units 1 & 2

The Concept Centre

Innovation Close

BH12 4QD

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Training provider


Apprenticeship standard

Digital support technician

Level 3 (A level)

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