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Business Administration Apprentice DRIVELINE (GB) LTD

Driveline are offering an exciting opportunity to join their team. This varied role will enable you to enhance your career, giving you valuable on-the-job experience whilst working towards an industry recognised qualification.

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Closing date: 27 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 8.30am - 5.00pm with a 30 minute unpaid lunch break.

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    03 Apr 2023

  • Date posted

    17 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties will include:

  • Performing the duties of a Service Receptionist; dealing with customers, in person, by phone and by email
  • Contacting customers with appointment dates and outcomes of the repair process
  • Liaising with customers recording and sending compliance documentation
  • Assisting Workshop Manager with the daily running of both workshops
  • Scheduling and booking MOT’s
  • Entering details on job cards for technicians and ordering parts from suppliers
  • Checking statements in preparation for supplier payments

This is a diverse role that would suit someone who is organised and works well under pressure. The Service Dept is busy with a vast range of related admin, so each day would be different. It would suit someone with an inquisitive mind who likes to see jobs through to a successful close.

What training will the apprentice take and what qualification will the apprentice get at the end?

You will be working towards a Level 3 Business Administrator apprenticeship standard.

This apprenticeship consists of a mixture of off the job training and on the job mentoring and development within the workplace:

  • Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the End-Point Assessment (EPA)
  • This will be delivered at Cornwall College St Austell

What is the expected career progression after this apprenticeship?

Following a successful apprenticeship, it is hoped that the candidate will continue in this position, developing and establishing their role within the department and the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Patience, Punctual


GCSE or equivalent English (Grade 3/D) Essential
GCSE or equivalent Maths (Grade 3/D) Essential

Things to consider

Due to our out-of-town location this position would ideally suit someone who has access to transport. There is plenty of onsite parking.

About the employer

Driveline is a well-established business which has been trading for almost 30 years. We pride ourselves on providing excellent customer service across our various departments, Vehicle Rental, Driver Training, and our very busy Commercial Garage and Bodyshop. Driveline provides transport related services to the whole of Cornwall and SW Devon. Driveline’s head office and main operating base is just outside St Austell in London Apprentice. It also has an office and workshop in Plymouth, and runs the MOT Station at Par.







PL26 7AP

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Training provider





Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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