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Business Administration Apprentice TRACE DEBT RECOVERY UK LIMITED

Our client is a leading provider of debt recovery and high court enforcement solutions. This is a great opportunity for a candidate looking for professional development and a willingness to learn.

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Closing date: 24 Feb 2023

Apprenticeship summary

  • Annual wage

    £21,000.00

  • Working week

    Monday to Friday 9am – 5pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    27 Feb 2023

  • Date posted

    16 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000122932

  • Positions

    1 available

What will the apprentice be doing?

  • Initially you will start in the call centre, making telephone calls to individuals who have yet to pay their parking tickets to try to collect payments. This includes full training on the systems used.
  • Once you are confident working in the call centre you will then also be responsible for the following tasks: Helping with legal/client queries, answering letters and emails as well as additional administrative duties.
  • In the future, there is the possibility of becoming either fully call centre-based or administration-based.

What training will the apprentice take and what qualification will the apprentice get at the end?

20% off the job training supported by Starting Off. 

You will achieve a Level 3 Business Administration qualification. 

What is the expected career progression after this apprenticeship?

Potential full time position available.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

Our client is a leading provider of debt recovery and high court enforcement solutions. With over 30 years of experience their team brings together unparalleled service and quality. All their members of staff enjoy continued training and professional development, allowing them to remain up to date with legislative changes and industry best practice. The team therefore provide customers with accurate information and maximise recovery rates.

Employer

TRACE DEBT RECOVERY UK LIMITED

Address

BARRATT HOUSE

KINGSTHORPE ROAD

NORTHAMPTON

NN2 6EZ

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Training

Training provider

STARTING OFF LIMITED

Contact

Sophie

sophie.charalambous@startingoff.co.uk

Apprenticeship standard

Business administrator

Level 3 (A level)


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