Network Engineer Apprentice ATOM TECHNOLOGY SOLUTIONS LTD
You will be using our ticketing system to work on and resolve helpdesk tickets and service requests. Additionally you will be visiting client sites to resolve network issues.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 22 Feb 2023
Apprenticeship summary
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Annual wage
£18,000.00
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Working week
Days and shifts to be confirmed.
Total hours per week: 40
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Expected duration
18 Months
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Possible start date
08 Mar 2023
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Date posted
16 Jan 2023
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Apprenticeship level
Higher
Level 4 (Higher national Certificate) -
Reference number
VAC1000122710
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Positions
1 available
What will the apprentice be doing?
- Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
- Visit client sites to resolve Network issues
- Manage and record all work though our ticketing system
- Make sure that client documentation is well maintained
- Split tickets that have several issues into their own individual ticket
- Make sure that tickets aren’t “stale” throughout the process
- Follow the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher
- Follow standard operating procedures (SOPs) for daily / weekly recurring tasks
- Follow all our security procedures and keep a vigilant eye for security Issues
- Identify opportunities for improvement and make constructive suggestions for change
- Contribute to the process of innovative change effectively
- Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO
What training will the apprentice take and what qualification will the apprentice get at the end?
Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step.
The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
- Get equipped with the advanced technical skills needed for the role
- Learn the core networking and server administration skills required to support a traditional on-premises, cloud or hybrid network
- Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
- Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
- Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
What is the expected career progression after this apprenticeship?
92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Requirements and prospects
Desired skills and personal qualities
Qualifications
BTEC or equivalent Extended diploma in IT (Grade 180 credits) Desired
Other Apprenticeship in similar subject (Grade Level 3) Desired
Other International Baccalaureate in ICT (Grade Level 3) Desired
Things to consider
About the employer
Employer
ATOM TECHNOLOGY SOLUTIONS LTD
Address
Suite 4 The Willows
Southwell Road West Rainworth
Mansfield
NG21 0HJ
Training
Training provider
QA LIMITED
Apprenticeship standard
Network engineer
Level 4 (Higher national Certificate)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 22 Feb 2023