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Network Engineer Apprentice ATOM TECHNOLOGY SOLUTIONS LTD

You will be using our ticketing system to work on and resolve helpdesk tickets and service requests. Additionally you will be visiting client sites to resolve network issues.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Feb 2023

Apprenticeship summary

  • Annual wage

    £18,000.00

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    08 Mar 2023

  • Date posted

    16 Jan 2023

  • Apprenticeship level

    Higher
    Level 4 (Higher national Certificate)

  • Reference number

    VAC1000122710

  • Positions

    1 available

What will the apprentice be doing?

  • Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
  • Visit client sites to resolve Network issues
  • Manage and record all work though our ticketing system
  • Make sure that client documentation is well maintained
  • Split tickets that have several issues into their own individual ticket
  • Make sure that tickets aren’t “stale” throughout the process
  • Follow the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher
  • Follow standard operating procedures (SOPs) for daily / weekly recurring tasks
  • Follow all our security procedures and keep a vigilant eye for security Issues
  • Identify opportunities for improvement and make constructive suggestions for change
  • Contribute to the process of innovative change effectively
  • Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO

What training will the apprentice take and what qualification will the apprentice get at the end?

Why choose our Network Engineer Level 4 apprenticeship?

Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step.

The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.

QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:

  • Get equipped with the advanced technical skills needed for the role
  • Learn the core networking and server administration skills required to support a traditional on-premises, cloud or hybrid network
  • Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
  • Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
  • Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology

What is the expected career progression after this apprenticeship?

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Problem solving skills

Qualifications

A Level or equivalent ICT (Grade Any) Desired
BTEC or equivalent Extended diploma in IT (Grade 180 credits) Desired
Other Apprenticeship in similar subject (Grade Level 3) Desired
Other International Baccalaureate in ICT (Grade Level 3) Desired

Things to consider

Important Information: QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

About the employer

They are one of the largest independent providers of IT services and solutions to SMEs and Education in Nottinghamshire supporting over 150 schools and businesses. They are committed to getting the very best value for their customers from a large network of suppliers - and through their own in-house solutions and expertise. They believe and foster an environment of real partnership with their customers providing the best solutions for their customers. We believe that Tech helps us achieve things from the everyday to the extraordinary and we at Atom IT are at the forefront of it. The level 4 Network Engineer programme puts the power to learn in your hands. You’ll earn invaluable real-world skills and qualifications while earning a pay cheque too. Embrace the possibilities of a tech career with Atom IT, apply now.

Employer

ATOM TECHNOLOGY SOLUTIONS LTD

Address

Suite 4 The Willows

Southwell Road West Rainworth

Mansfield

NG21 0HJ

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Training

Training provider

QA LIMITED

Apprenticeship standard

Network engineer

Level 4 (Higher national Certificate)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Feb 2023