Vehicle Parts Advisor Apprentice - Cribbs Causeway Bristol FORD RETAIL LIMITED
An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT.
Closing date: 28 Feb 2023
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 40.0
Possible start date
01 Mar 2023
13 Jan 2023
Level 2 (GCSE)
What will the apprentice be doing?
- Safe storage of parts
- Handling, storing receiving stock, payments, procedures, identifying, sourcing and ordering parts
- Monitoring and solving customer problems/enquiries and processing customer’s orders
- The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
- A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
What training will the apprentice take and what qualification will the apprentice get at the end?
Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.
An Apprentice’s training includes:
- Visiting the HFA academy
- VRQ in the parts industry
- Visited in House once every 28 days by the skills coach
- Level 2 Customer Service Practitioner standard
What is the expected career progression after this apprenticeship?
A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless.
By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership.
Requirements and prospects
Desired skills and personal qualities
About the employer
FORD RETAIL LIMITED
Customer service practitioner
Level 2 (GCSE)
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