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Technical Support Engineering Apprentice MAGNECO METREL UK LTD

The successful applicant will be trained in, providing on-site technical support, customer service and project planning and preparation. They will also be involved in identifying markets, liaising with customers to suggest effective solutions, assisting with installations and preparing detailed reports upon completion of installations.

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Closing date: 03 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Thursday, 8:30am - 4:30pm and Friday, 8:30am - 4:00pm

    Total hours per week: 38

  • Expected duration

    36 Months

  • Possible start date

    01 Apr 2023

  • Date posted

    13 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Prepare proposals in response to visits, enquiries & requests for quotations; detailed drawings, volume/material quantities required, technical documentation
  • Providing technical sales and marketing support for engineering activities
  • Work towards project planning & preparation for engineering activities  
  • Provide on-site technical Support, assisting with Installations
  • Prepare detailed report upon completion of installation
  • Present Company’s product range to new and existing clients; Identify markets, arrange meetings &visits, give presentation applicable to sector/customer, suggest cost effective solutions & product recommendations
  • Developing how to determine engineering requirements for the supply of products or services
  • Learn how to obtain and control materials for engineering activities

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Engineering Technician apprenticeship standard:

  • EAL Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence) 
  • Pearson BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Technical Knowledge)
  • EAL Level 3 Diploma in Advanced Manufacturing and Engineering - Technical Support Technician (Development Competence)

You will be required to attend South West Durham Training for day(s) release.

What is the expected career progression after this apprenticeship?

  • Full-time employment upon completion of the apprenticeship
  • A possible opportunity to work and travel around Europe and also the USA 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Number skills, Team working


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential
Other Engineering (Grade Pass) Desired

Things to consider

Travel / commuting is a huge factor when deciding on whether or not an apprenticeship vacancy is right for you. If you have not taken this into account and you do not have access to your own vehicle, please look into how you’d get to this apprenticeship. You can use the following website to check all local public transport services / timetables etc: In light of the above please inform us how you would commute to this vacancy?

About the employer

Magneco/Metrel is a global leader in monolithic refractories serving the diverse needs of customers across the broad spectrum of industries that utilise heat as part of the manufacturing process. We are dedicated to providing products, services, designs, systems, installations and ideas which yield a better value than is available from any other source.








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Training provider



Niomi Wright


Apprenticeship standard

Engineering technician

Level 3 (A level)

Before you apply

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