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Admin and Marketing Assistant Apprenticeship CLOCKWORK MARKETING & DIRECT MAIL LTD

We are looking to recruit an ambitious Admin and Marketing Assistant Apprentice to join our growing team and this specific vacancy offers a unique opportunity to join our busy Gift Voucher Brilliance team. Your duties will include, but not limited to, answering the telephone and transferring calls to relevant team members, taking messages, Social Media content and posting etc.,

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Closing date: 02 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Working Week: Days: 5 (Monday to Friday) Day Hours: 7.5 (shift times to be confirmed) Weekly Hours: 37.5

    Total hours per week: 37.5

  • Expected duration

    24 Months

  • Possible start date

    16 Feb 2023

  • Date posted

    13 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

We are a highly successful Marketing Agency based near Newton Abbot, Kingskerswell. Our specialism is working within the hospitality sector, and we are proud to have hundreds of fabulous hotel and restaurant clients throughout the UK.  So, if you have an interest in hospitality, food, and travel, we see this as an advantage and would love to talk to you. 

Specific duties will include: 

  • Answering the telephone and transferring calls to relevant team members, and taking messages 
  • Monitoring the support helpdesk and answering client queries with the assistance of the team 
  • Loading content and images into an online management system 
  • Social Media content and posting 
  • Blog writing 
  • Virtual appointment booking (In time, this will include undertaking remote virtual demos and training sessions with clients - full training will be provided 
  • Proofing new sites before they go live and testing new functionality 
  • Document management 
  • Assisting with fulfilment (printing, packing, and posting vouchers). In time the candidate will be responsible for running the fulfilment area on specific days. 

What training will the apprentice take and what qualification will the apprentice get at the end?

If successful, you will be enrolled onto the 24-month level 3 Business Administration qualification with South Devon College. With 12 months of taught sessions which take places at either the Torquay or Paignton College campus you will learn the theory and skills to help you become a competent administrator within a busy office environment. Once you have finished your taught sessions you will still receive support from your assessor coach and employer to get you ready for your final assessment. This role will also give any applicant exposure to dealing with multiple clients and customers of a growing department, which will further add to a great grounding in any business environment. The marketing elements of this role will be taught in house at Clockwork under our own Guest Net learning academy. There is scope for this to become a full-time role post apprenticeship. 

What is the expected career progression after this apprenticeship?

Clockwork is an ever-growing company with which opportunities always becoming available and self-development is important to us. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential
GCSE or equivalent IT (Grade 4/C) Desired
GCSE or equivalent Media Studies (Grade 4/C) Desired

Things to consider

Please ensure that you can attend in a safe and timely manner!

About the employer

Clockwork Marketing is more than just a marketing agency. We specialise in Hospitality and having been involved with hospitality operations for over 30 years, we understand your business in a way only an insider could. We are able to provide independent and excellent advice that can give any campaign an edge. Clockwork Marketing provide multiple services including Marketing, Website Creation, Branding Gift Voucher Solutions and much more. Our clients are the most important thing to us, so we always strive to ensure we treat every client with an individual approach that never changes and always feels like a relationship.







TQ12 5DY

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Training provider




Apprenticeship standard

Business administrator

Level 3 (A level)

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