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Travel Consultant Apprentice Ponteland Travel

An amazing opportunity has arisen where as a Travel Consultant Apprentice you will build rapport with customers by providing professional and informative response to enquiries and help the customer choose a holiday that is perfect for them.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Feb 2023

Apprenticeship summary

  • Annual wage

    £15,600.00

  • Working week

    Monday to Friday from 9:30am to 5:30pm

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    27 Feb 2023

  • Date posted

    11 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000121781

  • Positions

    1 available

What will the apprentice be doing?

Main Responsibilities:

  • Welcoming customers ‘with a smile’ (walk-in and by appointment), offering coffee/tea to make them comfortable
  • Build rapport with customers by providing professional and informative response to enquiries
  • Converting enquiries into bookings by using your knowledge and experience to help the customer choose a holiday that is perfect for them
  • Providing a consistently excellent level of customer service, tailoring each booking to best meet the needs of the individual, and communicating effectively face to face and through email and telephone 
  • Ensuring the office is clean and presentable at all times

Company Benefits:

  • Monthly bonus scheme
  • Discounted holidays

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Travel Consultant apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if required)

What is the expected career progression after this apprenticeship?

Even after the apprenticeship is finished, the learning does not finish there! We provide ongoing learning opportunities helping you to expand your destination, supplier and industry knowledge. There will be opportunities to specialise in various areas of travel as well as to progress to more senior roles within the organisation.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Team working

Qualifications

GCSE or equivalent English (Grade 9-4/A*-C or above) Essential
GCSE or equivalent Maths (Grade 9-4/A*-C or above) Essential

Things to consider

Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

About the employer

Ponteland Travel has been booking memorable holidays for our loyal clients since 2013. We go the extra mile and have a high end hospitality approach to service and client care, working as a ‘travel-concierge’ for our clients.

Employer

Ponteland Travel

Address

316 WINGROVE ROAD NORTH

NEWCASTLE UPON TYNE

NE4 9ED

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Training

Training provider

DAMAR LIMITED

Contact

Sabina Adam

Sabina.Adam@damartraining.com

07566289979

Apprenticeship standard

Travel consultant

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Feb 2023