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Hull City Council Service Support Apprentice - Legal Services Kingston upon Hull City Council

Hull City Council’s Legal Service Team have a fantastic opportunity for a confident and enthusiastic Administration Apprentice. As a key member of the team, you will assist and provide administrative support for the Town Clerk’s Services. There are 3 key area’s you may be asked to support with projects, service support, and local land charges.

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Closing date: 12 Feb 2023

Apprenticeship summary

  • Annual wage


    Wage will be paid monthly

  • Working week

    Monday to Friday, times to be confirmed.

    Total hours per week: 37.0

  • Expected duration

    15 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    13 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties will include:

  • Answering telephones in a professional manner and distributing messages where required and answering queries where possible
  • Photocopying
  • Scanning
  • Filing & indexing
  • Basic typing
  • Processing and distributing post
  • Taking legal documents to and from the Courts
  • Providing support to teams within Town Clerk Service as required

Projects – Our projects can vary from data inputting, archiving to data migration and much more. Some projects support other service areas which enables you to get a better understanding of the whole Council opposed to just one service area.

Service Support – Service Support touches on all aspects of administration, from printing and copying, taking documents to the courts, post processing, audio transcribing and so much more.

Local Land Charges – Local Land Charges complete Local Authority searches for solicitors and personal search companies. The searches are done for people who are in the process of buying a house.  One of your responsibilities could be inputting searches that have been sent in by solicitors and search companies. You will have the opportunity to work with a bespoke system to complete this work.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Public Service Operational Delivery Officer apprenticeship standard:

  • Level 2 Award in Operational Delivery (Principles)
  • Level 3 Certificate in Operation Delivery (Advanced)
  • Functional Skills in maths, English

Operation Delivery Officers have a vital role with Hull City Council.

Roles include bringing data and evidence together and making sure it is correct.

You may also be considering applications, analysing information and making decisions.

Regular training and development sessions to meet the needs of the employer and the apprentice.

What is the expected career progression after this apprenticeship?

The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Analytical skills, Team working, Initiative


GCSE or equivalent Maths and English (Grade A - C / 7 - 4) Desired

Things to consider

Applicant must attend HTAE initial assessment and interview process to be considered for shortlisting by the company, invites to these sessions will be sent via the email you have used to apply.

About the employer

Hull City Council’s Service Support provides administrative support to the Town Clerk’s Service, and in particular the teams within Legal Services. Service Support provides a range of administrative support including arranging meetings, minute taking, transcribing audio files, typing, scanning, electronic and physical filing, archiving, basic financial transactions, monitoring, maintaining databases and data entry. From time to time, Service Support provides support to other teams within the Town Clerk’s Service including the Civic Office, Committee Services, Customer Feedback Team, Electoral Services, Information Governance, I.T., Local Land Charges, Printing Services and Scrutiny Team.


Kingston upon Hull City Council


The Guildhall

Alfred Gelder Street



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Training provider



Courtney Parker

01482 614 157

Apprenticeship standard

Public service operational delivery officer

Level 3 (A level)

Before you apply

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