Apprentice Sales and Customer Service Assistant TDK Architectural Hardware

Apprentice Sales and Customer Service Assistant for a door handle sales company based in Blackburn. You will undertake your Level 2 Customer Service Practitioner qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Apr 2023

Apprenticeship summary

  • Annual wage

    £11,700.00

  • Working week

    Monday - Friday 9:00am - 5:00pm / 30 mins unpaid lunch / 37.5 hour per week

    Total hours per week: 37.50

  • Expected duration

    14 Months

  • Possible start date

    18 Apr 2023

  • Date posted

    03 Feb 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000121712

  • Positions

    1 available

What will the apprentice be doing?

• Dealing with incoming sales phone calls.
• Making outgoing calls to customers, suppliers & couriers.
• Managing online sales.
• Data entry onto company database.
• Dealing with customer enquiries and orders.
• Responding to e-mails.
• General administration support.
• Answering live chat enquiries.

What training will the apprentice take and what qualification will the apprentice get at the end?

Intermediate Level 2 Apprenticeship in Customer Service, including NVQ and functional skills maths and English. Work based learning.

What is the expected career progression after this apprenticeship?

• A great opportunity to develop your career with an employer who supports continuing professional development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Team working, Initiative

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

Monday - Friday 9:00am - 5:00pm / 30 mins unpaid lunch / 37.5 hour per week

About the employer

Specialists in architectural ironmongery including door furniture, window furniture and interior fittings.

Employer

TDK Architectural Hardware

Address

Unit 2, Waterfall Trade Park, Stancliffe Street

Blackburn

Lancashire

BB2 2QD

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Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Apr 2023