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Business Administrator Apprenticeship (Level 3) CARDEN I.T SERVICES LIMITED

Your role in this apprenticeship will be to support the team, from our primary base in Woodingdean Business Park, Brighton with 1st/2nd line IT support and administration. Duties include to provide administration support for the sales process, including quoting, ordering, returns and customer enquiries.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2023

Apprenticeship summary

  • Annual wage

    £16,000.00

  • Working week

    Monday to Friday (flexible start/finish times). Shifts to be confirmed. Total hours per week: 37.5 hours.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    01 Feb 2023

  • Date posted

    11 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000121633

  • Positions

    1 available

What will the apprentice be doing?

Working as part of the sales team, you will join a fast-growing, busy IT company that provides professional services to SMEs throughout the UK and USA on IT and telecoms products and services. In this role, you will respond to phone calls, emails and tickets based around quotation, ordering, supply and dispatch activities.

Throughout your apprenticeship, you will have the opportunity to get stuck into various aspects of the job to fully immerse yourself in what it means to be a Business Administrator Apprentice.

Duties include:

  • Provide administration support for the sales process, including quoting, ordering, returns and customer enquiries
  • Provide administrator support for contract procurement, signing and renewals
  • Reconciliation of client support coverage, ensuring records and billing is accurate
  • Monthly stock takes ensuring recording stock levels are accurate
  • The procurement of telecoms services, such as telephone lines, broadband and VoIP
  • Ensuring all products and services have been successfully delivered to the client
  • Assisting the team with the delivery of marketing material by post or email

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administrator Apprenticeship standard
  • Functional Skills Level 2 in maths and English (if required)

What is the expected career progression after this apprenticeship?

As a well-established and reputable company, Carden IT could offer to the successful candidate a steady progression to a more senior role which would include good financial reward.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Team working, Patience

Qualifications

GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

About the employer

Carden IT brings together a diverse team of IT experts from various professional backgrounds. From project managers to network engineers to system administrators, we take pride in being able to provide specialised help for all of your IT needs.

Employer

CARDEN I.T SERVICES LIMITED

Address

UNIT 2

CASTLE HOUSE

SEA VIEW WAY

BN2 6NT

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Training

Training provider

TIRO TRAINING LTD

Contact

Inna Voenkina

inna.voenkina@tiro.co.uk

01273 776 779

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2023