Medical Practice Assistant Apprentice DRS NIGHTINGALE, ASTHANA AND BALDWIN

There is a vacancy for an Apprentice Receptionist. This is an excellent opportunity to join other health care professionals who deliver vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice. You will be booking, amending, rescheduling, and cancelling patient appointments.

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Closing date: 01 Apr 2023

Apprenticeship summary

  • Annual wage

    £9,379.50 to £18,525.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 8.00am - 6.30pm (variable shifts)

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    02 Apr 2023

  • Date posted

    11 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000121553

  • Positions

    1 available

What will the apprentice be doing?

There is a vacancy for an Apprentice Receptionist at the Lakeside Medical Centre GP Practice in Perton, Wolverhampton. This is an excellent opportunity to join other health care professionals who deliver vital services to patients who are on the journey of improving or maintaining their health. You will need to demonstrate a positive and professional impression of yourself and the GP Practice by delivering customer service to patients and customer alike. If you want to start a rewarding career, then this job is for you!

 Duties include:

  • Managing patient requests in person, on the phone and via written communication
  • Booking, amending, rescheduling, and cancelling patient appointments
  • Distributing prescriptions
  • Action patient care follow- up arrangements as per clinicians’ instructions
  • Advising patients of chargeable services and processing payments
  • Providing patients with information about the Practice Services
  • General housekeeping of reception and waiting areas
  • Arranging transport and home visits
  • Managing medical records recording patient contracts, attaching correspondence electronically and in hard copy and filing in correct order
  • Maintaining and updating the practice patient database
  • Ensuring confidentiality and data protection is always observed

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Level 3 Standard.

20% of the apprentices working week will be allocated to completing the apprenticeship.

Full training will be provided by the employer with the help of the training provider.

What is the expected career progression after this apprenticeship?

Once you have completed the apprenticeship there will be the opportunity for a full-time position, and the opportunity to look at further training and development in the role.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental

Qualifications

GCSE or equivalent Maths & English (Grade 4 or above) Desired

About the employer

This is a busy GP Practice serving the local community . Providing healthcare and preventative treatments. Ensuring each patient individual needs and experience are our first consideration and at the heart of everything that we do.

Employer

DRS NIGHTINGALE, ASTHANA AND BALDWIN

Address

LAKESIDE MEDICAL CENTRE

CHURCH ROAD

PRESTON

WV6 7PD

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Training

Training provider

INDEPENDENT TRAINING SERVICES LIMITED

Contact

Lilly Oliver-Jones

l.oliver-jones@barnsley.ac.uk

Apprenticeship standard

Business administrator

Level 3 (A level)

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