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IT & Data Technician Apprentice (XEPAY Ltd) XEPAY LTD

The successful apprentice will source, format and present data securely in a relevant way for analysis. Estio is looking for a talented apprentice who can commute to Solihull for an exciting opportunity where apprentices are at the heart of the business.

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Closing date: 13 Feb 2023

Apprenticeship summary

  • Annual wage


    Salary: £180-£220 per week

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 35

  • Expected duration

    17 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    11 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Send emails to customers and other clients
  • Speaking to customers on the phone and providing good level of service
  • Monitor accounts on a daily basis
  • Identify outstanding account receivables
  • Reset Direct debit payments
  • Process payments and refunds
  • Working with spreadsheets/data
  • Data entry/ Menu programming
  • Ensuring websites are following GDPR rules through privacy policy and terms & conditions

What training will the apprentice take and what qualification will the apprentice get at the end?

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Data Technician, with training in how to:

  • Identify the right data sources for your business to inform decision making
  • Collect, compile and cleanse data accurately and securely
  • Identify, anaylse and interpret data, trends and patterns
  • Produce dashboards and reports to aid visualization and comparison
  • Summarise and present the results of data analysis, making recommendations for business improvement
  • Store and archive data in line with data protection legislation

What is the expected career progression after this apprenticeship?

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Enthusiastic, Self motivated, Can work independently, Manage tight deadlines, Can use own initiative


GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

Ability to work with a range of internal and external customers. Value difference and be sensitive to the needs of others.

About the employer

XEPAY is a leading provider of card terminals and merchant accounts in the UK. Our simple pricing includes Free Setup with No PCI Fees or Hidden Costs.




The Exchange

26 Haslucks Green Road, Shirley


B90 2EL

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Training provider



Nabila Lotfy


Apprenticeship standard

Data technician

Level 3 (A level)

Before you apply

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