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IT Apprentice PROPERGEEKS LIMITED

We're looking for somebody to join our small team of IT engineers / hardware sales people based at our Wallasey Village store and workshops. We offer full on and off-site training to the right individual. Duties will include troubleshooting hardware and software issues on Windows and Mac-based personal computers and devices.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Feb 2023

Apprenticeship summary

  • Annual wage

    £9,379.50 to £18,525.00

    Negotiable depending on experience

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    11 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000121458

  • Positions

    2 available

What will the apprentice be doing?

  • Troubleshooting hardware and software issues on Windows and Mac-based personal computers and devices
  • Diagnosing and repairing those issues and communicating with our domestic and business customers in order to maintain our excellent customer service standards and to ensure healthily and on-target margins
  • The role is customer facing and will also involve sales of our retail hardware stock, computer accessories and printer ink.

What training will the apprentice take and what qualification will the apprentice get at the end?

Information Communications Technician Level 3 Apprenticeship Standard:

Your training takes place away from your usual location of work and in one of NowSkills city centre training venues. If this isn't convenient to you then NowSkills also provide live online, on-demand online and 1:1 with your subject specialist digital tutor that you will have assigned to you. Upon successful completion you will receive certification of your Level 3 ICT standard. 

What is the expected career progression after this apprenticeship?

The successful candidate may be offered full-time employment and the chance to progress to a higher level apprenticeship or position in the organisation.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Established in 2008, Propergeeks is based entirely on the Wirral but we cover all CH postcodes. We offer a mobile service covering Wirral and Ellesmere Port and a shop-based service from our Leasowe Road store in Wallasey Village. We also offer a 'Remote Support Desk' facility which, in many cases, can resolve common software issues without the need for us to have any physical contact with customers or their devices.

Employer

PROPERGEEKS LIMITED

Address

49 LEASOWE ROAD

WALLASEY

CH45 8NY

Contact

Corey Warren

info@propergeeks.co.uk

0151 638 8613

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Training

Training provider

NOWSKILLS LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 Feb 2023