Vehicle parts Advisor Apprentice - Dagenham FORD RETAIL LIMITED

An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage

    £10,004.80 to £19,760.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.00pm. Occasional Saturdays TBC.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Apr 2023

  • Date posted

    12 Jan 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000121390

  • Positions

    1 available

What will the apprentice be doing?

  • Safe storage of parts
    Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders
  • The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
  • A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service

What training will the apprentice take and what qualification will the apprentice get at the end?

Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4 weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.

An Apprentice’s training includes:

  • Visiting the HFA academy
  • VRQ in the parts industry
  • Customer Service Level 2 Apprenticeship Standard

What is the expected career progression after this apprenticeship?

  • A full time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
  • By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have, such as progressing through the dealership

Requirements and prospects

Desired skills and personal qualities

No skills required

Qualifications

GCSE or equivalent English and Maths (Grade 4+) Essential

About the employer

TrustFord is the world’s largest Ford dealer group, operating over 60 sites in the UK, including Northern Ireland and the Channel Islands. TrustFord forms part of Ford Retail Group. As well as managing its Ford franchise operation for new car and commercial vehicles, the business runs as a multi franchise for used cars, used commercial vehicles, aftersales and parts. Ford Retail Group also owns and operates 14 Parts Plus sites nationally and is expanding its Quick Lane operation.

Employer

FORD RETAIL LIMITED

Address

Merrielands Crescent

Dagenham

RM9 6SJ

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Training

Training provider

SKILLNET LIMITED

Contact

Sean Hogan

sean.hogan@skillnet.org.uk

01923 216165

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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