Business Administration Apprentice AT HOME FURNISHINGS OUTLET LTD
At Home Furnishings is a furniture store based in Stockton-On-Tees selling a great ranges of beds, sofa beds, fabric sofas, leather sofas and occasional pieces. They are now looking to recruit their next Business Administration due to business growth. This is an exciting opportunity for someone to work in an exciting and fast paced environment.
Closing date: 31 Jan 2023
Apprenticeship summary
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Annual wage
£9,379.50
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday 9am - 5pm
Total hours per week: 37.5
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Expected duration
15 Months
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Possible start date
06 Feb 2023
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Date posted
11 Jan 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000121290
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Positions
1 available
What will the apprentice be doing?
Main Duties
- After sales/customer services
- Processing purchase order
- Customer orders
- Telephone skills
General duties:
- After sales/customer services
- Taking calls from customers with customer service requests
- Whilst sorting and process correct paperwork.
- Escalate customer service issue to store management/suppliers in order to rectify issue for customers
Customer Orders:
- Process customer purchase orders using stock database system. Chasing customer orders with suppliers and updating customers with status of order. Dealing with customer problems.
Telephone skills:
- Able to deal with incoming telephone calls from the general public and suppliers. Must possess a mature demeanour as may have to deal with customer complaints.
General Admin:
- Various admin duties also required such as filing, updating customer paperwork with written text on current status, processing emails, distribution of mail/post
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard which includes:
- Level 2 Functional Skills in maths and English (if required)
- End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:
- IT
- Record and document production
- Decision making
- Interpersonal skills
- Communication
- Quality
- Planning and organisation
- Project management
- Relevant regulation
- Policies
- External environment factors
What is the expected career progression after this apprenticeship?
Possibility of a full time position upon the completion of the apprenticeship
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4) Desired
About the employer
Employer
AT HOME FURNISHINGS OUTLET LTD
https://www.athomefurnishings.co.uk/
Address
MALLEABLE WAY
STOCKTON ON TEES
TS18 2QX
Training
Apprenticeship standard
Business administrator
Level 3 (A level)
Before you apply
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