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As an IT Apprentice, you will be part of the international support team working for the local IT Manager in delivering first-class and customer-focused IT support. You will work to develop first-line support experience with both hardware and software and gain hands-on experience with corporate IT processes and management.

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Closing date: 28 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 9am to 5pm.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    01 Mar 2023

  • Date posted

    10 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Key responsibilities will include:

  • Troubleshooting IT issues
  • Delivering support to local and remote users
  • Serving as the first point of contact for service desk management
  • Configure and install user equipment
  • Help manage Atkore’s local and cloud-based infrastructures and to implement and deliver best practice IT service

In terms of technical skills, familiarity with the Microsoft stack would be advantageous as well as the tenacity and motivation to learn new skills within the corporate IT world.

There will also be opportunities for personal development and to contribute to exciting larger strategic projects such as infrastructure upgrades and strategic software initiatives including CRM, BI and ERP.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 IT Solutions Technician apprenticeship standard delivered via virtual learning platform and Microsoft Teams classroom sessions.

With support from specialist trainers and 121 skills coach and physical IT Solutions textbooks to complete learning on programme. IT Solutions exams included conducted and invigilated in office location with day release.

Level 2 Functional Skills in maths and English if required.

What is the expected career progression after this apprenticeship?

Full-time opportunity available on completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Initiative, Quick learner, Willing to learn, Flexibility, Experience using computers


GCSE or equivalent Maths & English + 3 further subjects (Grade A*-C 4-9) Essential

Things to consider

Must have a passion for IT - within software and hardware.

About the employer

We have manufacturing and distribution facilities spread all around the world. We are committed to producing high quality products with zero harm to the people that create, use and deliver our products as well as protecting the environment in which we work. We are invested in making environment, health and safety an indispensable part of our company’s commitment to excellence.







B70 9PL

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Training provider



Aksa Munir


Apprenticeship standard

IT solutions technician

Level 3 (A level)

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