As an IT Apprentice, you will be part of the international support team working for the local IT Manager in delivering first-class and customer-focused IT support. You will work to develop first-line support experience with both hardware and software and gain hands-on experience with corporate IT processes and management.
Closing date: 28 Feb 2023
Total hours per week: 37.5
Possible start date
01 Mar 2023
10 Jan 2023
Level 3 (A level)
What will the apprentice be doing?
Key responsibilities will include:
- Troubleshooting IT issues
- Delivering support to local and remote users
- Serving as the first point of contact for service desk management
- Configure and install user equipment
- Help manage Atkore’s local and cloud-based infrastructures and to implement and deliver best practice IT service
In terms of technical skills, familiarity with the Microsoft stack would be advantageous as well as the tenacity and motivation to learn new skills within the corporate IT world.
There will also be opportunities for personal development and to contribute to exciting larger strategic projects such as infrastructure upgrades and strategic software initiatives including CRM, BI and ERP.
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 IT Solutions Technician apprenticeship standard delivered via virtual learning platform and Microsoft Teams classroom sessions.
With support from specialist trainers and 121 skills coach and physical IT Solutions textbooks to complete learning on programme. IT Solutions exams included conducted and invigilated in office location with day release.
Level 2 Functional Skills in maths and English if required.
What is the expected career progression after this apprenticeship?
Full-time opportunity available on completion of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Things to consider
About the employer
BABINGTON BUSINESS COLLEGE LIMITED
IT solutions technician
Level 3 (A level)
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