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Sales Reservation Apprentice INDIGO CAR AND VAN HIRE LTD

Indigo Car Hire is looking for a Sales Reservation Apprentice to join their team. As part of the Apprenticeship you will manage the online chat function, answer questions and convert leads into reservations. We are keen on developing staff and promoting from within.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Days and shifts are to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    06 Mar 2023

  • Date posted

    12 Jan 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Daily duties include:

  • Inbound sales calls / converting into reservations
  • Managing company shared sales inbox / reply to customer enquiries / convert into reservations
  • Help build/ maintain company reputation by offering excellent customer service via any communication method and in line with our company ethos which we have successfully built up over the last 7 years
  • Candidate must be able to work as part of a team and have a smart and presentable appearance

Be able to have some communication skills both written and verbal, but not essential for the right type of person who can show they would be quick and keen to learn these skills.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service apprenticeship standard, which includes:

  • Level 1/2 functional skills in maths and English (if required)
  • End-Point Assessment (EPA)

This apprenticeship is delivered through work-based learning, this means that all training is done at the workplace eliminating the need to attend college.

The successful candidate will be allocated an assessor who will visit on site every 4-6 weeks and deliver all of the training to gain the qualification and provide the resources to complete work between visits.

What is the expected career progression after this apprenticeship?

Full training will be given in this challenging and varied role to ensure that the apprentice has the skills and expertise to become and be considered as a permanent member of staff.

Indigo Car Hire are real believers in Apprenticeship programmes and 8 members in the team started their journeys with the company as Apprentices too!

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent English (Grade 3/D) Essential
GCSE or equivalent Math's (Grade 3/D) Essential

About the employer

Indigo car hire specialises in offering car hire on a worldwide scale, due to the way in which they operate they can offer car rental at 25,000 locations across the globe. Their staff have many years’ experience in the car hire industry and work hard on finding their customers the best possible price available whilst informing them of all the hidden terms and conditions, so you don’t have any unexpected payments. They really are the Car Hire Experts.




9b Photon House, Percy Street


LS12 1EL

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Training provider





Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Feb 2023