IT Apprenticeship JISC
This role sits within Strategy and Corporate Services. We operate Jisc as a single, conceptual organisation and provide easy-to-use, accessible corporate services and functions. We are responsible for: group infrastructure (IT and estates, including facilities), the strategic support unit, people services, governance, and legal and contracts.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 23 Jun 2023
Apprenticeship summary
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Annual wage
£18,500.00
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Working week
Monday - Friday, 9.00am to 5.00pm
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
04 Sep 2023
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Date posted
10 Jan 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000120990
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Positions
1 available
What will the apprentice be doing?
Responsibilities will be expected to be developed and finalised over time and will include but will not be restricted to:
- To participate, as learning allows, in the design, implementation and maintenance of Jisc’s cloud services and infrastructure
- To participate in the support of the user community providing direct IT support across the GI service catalogue of products and services
- Learn the role of cloud services in IT service provision and work towards expertise in AWS/Azure – with the option to focus on becoming a cloud engineer
- Develop an understanding and provide support in the management of network hardware such as routers, switches and firewalls
- Develop an understanding of ITIL and its role in effective IT Management – provide direct input into the Service Operations and Continuous Improvement areas of the framework
- Develop good analytical skills to assess performance, identify requirements and provide possible solutions to on-going issues or new customer needs
- Develop good communication skills
- Assist in the preparation of performance reports as required by management and customers
- Assist in the support and implementation of IT facilities, including the production of software tools and scripts to aid in the execution of team tasks
What training will the apprentice take and what qualification will the apprentice get at the end?
IT Solutions Technician Level 3 Apprenticeship Standard:
- The purpose of this role is to provide technical support for the Jisc infrastructure both cloud and on premise
- In addition, the role will work with front line IT customer services to provide direct support to the Jisc user community
- The role will span the complete ITIL process of Service Design through to Continuous Improvement and will work across both The Service Management and Infrastructure teams
What is the expected career progression after this apprenticeship?
- The role will span the complete ITIL process of Service Design through to Continuous Improvement and will work across both The Service Management and Infrastructure teams
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Technology related subject (Grade grades 4-9 (A*-C)) Essential
Things to consider
About the employer
Training
Training provider
BPP UNIVERSITY LIMITED
Apprenticeship standard
IT solutions technician
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 23 Jun 2023