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Office and Administration Apprentice ADVANCE HOME CARE LTD

This is a fantastic opportunity for a business admin apprentice to kick start their career! You’ll receive ongoing support and training and you’ll have the chance to develop skills in either finance, recruitment or operations. You will ensure accurate administration of all employee files, and that all required information is held on file, and also manage the on-boarding process for care staff. Apply Now!

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Closing date: 20 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.30pm with 1 hour lunch break

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    21 Mar 2023

  • Date posted

    09 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Ensure accurate administration of all employee files, and that all required information is held on file
  • Manage the on-boarding process for care staff
  • Ensure all staff are subject to a DBS check (as appropriate) prior to delivering care
  • Conduct renewals of DBS checks when required
  • Keep up to date records of driving licences, insurance certificates and other driver related information
  • Be a point of contact for all recruitment advertising
  • Conduct pre-employment screening interviews.
  • Issue cards to Care Workers (e.g. birthday cards)
  • Match and confirm care calls
  • Conduct payroll administration for all Care Workers
  • Provide key reports on KPI’s such as absence levels
  • Support the central finance teams investigating debts
  • Order office supplies and maintain records of stock levels
  • Manage training log for all care staff
  • Ensure office health and safety activities are conducted (i.e. PAT testing, fire marshal)
  • Check and distribute mail
  • Management of branch petty cash
  • Be responsible for the mobile technology system and all associated activities
  • Attendance and branch meetings such as ’10 at 10’

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Standard, which includes:

  • Modules covering Skills, Knowledge, and Behaviours in Business
  • You'll have a personal tutor to guide you through your training.
  • You will attend 1:1 sessions with your tutor every 2/3 weeks.
  • End Point Assessment (online)
  • Occasional group classes with other learners
  • Functional Skills Level 2 in maths & English if required
  • Business Administrator Certificate from IfATE and City & Guilds

What is the expected career progression after this apprenticeship?

  • We anticipate offering a successful apprentice a permanent role within the business and the opportunity to progress
  • We care about our staff and encourage development and growth within the company

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Logical, Initiative


GCSE or equivalent English (Grade A*-D or 9-3) Desired
GCSE or equivalent Maths (Grade A*-D or 9-3) Desired

Things to consider

Due to the nature of the business, all staff are required to undertake a DBS disclosure.

About the employer

We provide care for a wide range of vulnerable individuals, including elderly, people with learning disabilities and physical/mental health conditions in their own home.




203 London Road



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Training provider



Lilly Spake


Apprenticeship standard

Business administrator

Level 3 (A level)

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