Business Administration Apprentice CLEARTWO LIMTED

You will be working alongside a team of highly skilled and dedicated workers take on a versatile range of projects. The qualification you will gain through this apprenticeship will be your Level 3 Business Administration Apprenticeship Qualification and you will be carrying out duties such as dealing with queries and clients and admin duties.

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Closing date: 25 Apr 2023

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 May 2023

  • Date posted

    09 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000120604

  • Positions

    1 available

What will the apprentice be doing?

Duties include:

  • Work closely with the Office Manager and Personal Assistant to ensure smooth running of the back-office
  • Assisting colleagues in times of need when urgent tasks are required to be undertaken and prioritising workload accordingly
  • Preparation and submission of work and saving copies onto the system
  • Meeting and greeting clients prior to meetings
  • Creating accounts/creating and updating CRM records
  • Managing business pipeline - also requesting updates on outstanding tasks from providers
  • Liaising with internal providers to speed up the process of tasks issuing
  • Keeping clients up to date on client file and logging onto system
  • Updating client information on the CRM system
  • Telephone coverage, handling calls in a professional manner, answering clients’ queries where possible, passing on detailed telephone messages in a timely manner
  • Processing projects on critical paths, checking pipeline to ensure requests have been processed
  • Matching correspondence with clients

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Qualification.

How training will be delivered is to be confirmed.

What is the expected career progression after this apprenticeship?

After completion of your apprenticeship you will potentially have the opportunity to progress onto full time positions within the business.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Number skills, Team working, Creative, Initiative

Qualifications

GCSE or equivalent English (Grade 5/B+) Desired
GCSE or equivalent Maths (Grade 5/B+) Desired

About the employer

Cleartwo started when two veterans of the IT sector (one from Stockport and one from Manchester) both started to notice the same unsettling trend: The industry was becoming more confused and divided. Many companies outsourced their IT concerns to contractors, which enabled a culture of passing the blame when help was needed most. If a website went down, the blame would shift from the web host to the internet provider to the hardware provider, rather than the site going back up. The founders of Cleartwo wanted to deal with everything and anything in-house for better results. Years later, Cleartwo has realised that concept by offering everything from website design to IT consultancy in one company. That has branched out with offices in Stockport, Manchester London and Birmingham. The team has expanded, bringing new areas of expertise and new ideas, allowing us to ensure that all aspects and areas of the IT industry are well represented in our team. Like a one-stop-shop, you can get everything from website design to IT consultancy at Cleartwo.

Employer

CLEARTWO LIMTED

Address

Aruba House

London Square

Stockport

SK1 3GB

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Training

Training provider

MACCLESFIELD COLLEGE

Contact

Maxim Business Training

apprenticeshiprecruitment@macclesfield.ac.uk

01625410022

Apprenticeship standard

Business administrator

Level 3 (A level)


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