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IT Technician Apprentice Dartford Primary Academy

Dartford Primary Academy are seeking an IT Technician Apprentice to join their vibrant team. The successful candidate will support and maintain all IT hardware and services across the school site in which the appointed candidate will be based and assist with any IT issues on day to day basis.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jan 2023

Apprenticeship summary

  • Annual wage


    £15k per annum + 25 days annual leave + bank holidays

  • Working week

    Working weeks: Monday - Friday, working hours TBC Total hours per week (on average): 37 hours per week (including the 20% training element of the Apprenticeship Programme) + holiday allowance

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    31 Jan 2023

  • Date posted

    09 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Main duties:

To learn and develop the skills to be able to:

  • Respond to requests for ICT support in accordance with Help Desk procedures and priorities
  • Support maintains all the Academies Trust IT Hardware and services
  • Ability to work within SLA’s set for tickets assigned by the Helpdesk
  • Assist in the installation or repair of Windows computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations
  • Assist in a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations
    (desktop computers, IWB's, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware, digital signage)
  • Assist in the monitoring of the performance of hardware and software with a view to pursuing particular or recurring problems
  • Assist in the monitoring of the use of software and ensuring that all software is licensed and supported sufficiently
  • Assist in the evaluation of the performance of various items of equipment, determine their suitability for specific applications and prepare reports as required
  • Assist in the asset tagging of hardware and updating of the asset register
  • Assist in general duties such as moving equipment and clearing work spaces

What training will the apprentice take and what qualification will the apprentice get at the end?

Qualification: Advanced Level Apprenticeship (Level 3).

Location: Dartford Primary Academy.

Programme delivery type: Blended learning, fortnightly face to face teaching on Wednesdays along with e-learning.

What is the expected career progression after this apprenticeship?

Future Prospects: This apprenticeship could be the start of a very promising career within the wider business and administration remit. We endeavour to offer further employment following successful performance and completion of the Level 3 course with future opportunities to extend your training with a higher-level apprenticeship programme. We offer in-house Continuing Professional Development and you’ll be part of a highly experienced and efficient office team – you’ll be learning from the very best!

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Problem solving skills, Team working, Flexibility


GCSE or equivalent English (Grade A* - C/5 - 9) Essential
GCSE or equivalent Maths (Grade A* - C/5 - 9) Essential

About the employer

Working with us at Dartford Primary Academy: Dartford Primary Academy is a highly successful three form entry primary school in Dartford, catering for children between the ages of three and eleven. We provide children with meaningful opportunities and experiences to become global citizens who have a desire to learn. "We are working towards becoming an accredited IB school and are currently implementing the PYP (Primary Years programme of the International Baccalaureate). Learning is built upon experiences that are real and relevant. Whilst we follow the National Curriculum we also respond to the interests and needs of the children to ensure that each term the activities excite and engage everyone." Our purpose is to equip our children to be internationally-minded and to possess the essential skills they need to be successful and engaged in all their learning throughout their educational careers and within their future vocations. Our aim is to send all our pupils onwards so they become lifelong learners, who are successful, confident and responsible citizens with a desire to improve the world in which they live. Click here to view our school website. At Dartford Primary Academy, we pride ourselves on nurturing our children to become determined, persistent achievers who will change the world. As a member of our team, you will be well-supported and provided with opportunities to develop yourself as a teacher and professional. Our pupils have said that they would like kind, happy and enthusiastic teachers who make learning fun, but also help them to achieve their very best!


Dartford Primary Academy


York Road





Holly Neve


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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

Using the link provided, please scroll to the bottom of the job advert and click 'Apply for Job'.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jan 2023