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Warehouse & Logistics Apprentice QCOM OUTSOURCING LTD

Processing of inbound / outbound shipping, both domestic and international. Involvement with stock management including stock take, both at head office and remotely. For example, processing of jobs in Qcom IT systems and software packages along with working closely with workshop engineers.

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Closing date: 16 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday / shifts between 9.00am - 5.30pm, but can be flexible to suit travel needs.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    06 Jan 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • To receive, check and sign off suppliers’ deliveries
  • To define damages / discrepancies, photograph and report as necessary
  • Inspect and use MHE in a safe and proficient manner at all times
  • Check and suitably label received goods before storage
  • Store product in a suitable locations and record all details on a GRN or stock transfer sheet
  • Adhere to correct stock rotation
  • Clear all vehicle beds, process pallets, shrink-wrap and rubbish
  • Check return goods against driver’s paperwork, note discrepancies, palletise product and process as per returns procedure
  • Pick, pack, label and palletise goods for transportation via own transport or third-party logistics
  • Safely load vehicles using the correct MHE supplied to the loading plan of the driver
  • Deal with customers collecting in a polite and professional manner 
  • Adhere to company quarantine systems
  • To deal with all aspects of re-cycling on the site including the use of the cardboard, shrink wrap balers and compactors
  • To ensure workplace is kept clean and tidy at all times
  • Report any damages of MHE, infrastructure or facilities to a supervisor
  • Carry out all procedures in line with the company’s requirements
  • Forecast supply and demand to prevent overstocking and running out-of-stock (OOS
  • Enter purchase details (vendors information, invoices and pricing) into internal databases
  • Place orders to replenish merchandise as needed
  • Track shipments and address any delays
  • Oversee storage of products, particularly of fragile items
  • Coordinate regular inventory audits
  • Liaise with warehouse staff and other internal teams to test products’ quality (status upon delivery and storage conditions)
  • Keep updated inventory records (including daily shipments)
  • Ensure purchases do not exceed budget

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Supply Chain Warehouse Operative Level 2 Standard
  • End Point Assessment
  • Level 2 Functional Skills in English and maths if required

What is the expected career progression after this apprenticeship?

  • Senior roles available dependant on strong performance over a consistent time period

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Team working, Eagerness to learn, Negotiation abilities, Ability to prioritise workload, Focus on key tasks, Ability to work independently, Good customer relations skills, Confident telephone manner


GCSE or equivalent English (Grade A*- C / 9 - 4) Desired
GCSE or equivalent Maths (Grade A* - C / 9 - 4) Desired

Things to consider

Must be able to get to Qcom Outsourcing head office for 08:45am each day Monday - Friday independently (and return). The location is approximately 20 minutes from train station and irregular buses

About the employer

With decades of specialist expertise and reputation behind us, Qcom continues to grow as a leading provider of technical repairs and warranty management services for original equipment manufacturers, systems integrators and resellers across a wide range of industries.








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Training provider



Tracey Chaplin

07580 997408

Apprenticeship standard

Supply chain warehouse operative

Level 2 (GCSE)

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