Customer service position Level 2 Apprenticeship in Tipton BYWELL SPRINGS & PRESSINGS LTD

Family owned business in Tipton seeks a person to work in the office and also some Warehouse work as an apprentice. Sending out invoices and taking orders. Picking and packing orders and dealing with associated paperwork.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage

    £9,254.44

    Pay will be reviewed after 3 months

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday 8.00am - 4.30pm with half an hour lunch per day and Friday 8.00am - 3.00pm with half an hour lunch.

    Total hours per week: 37.0

  • Expected duration

    12 Months

  • Possible start date

    04 Apr 2023

  • Date posted

    06 Jan 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000120103

  • Positions

    1 available

What will the apprentice be doing?

  • Making calls to customers to arrange deliveries and orders.
  • Recieving calls and queries
  • Filing and data management
  • Recieving stock
  • Picking and packing in the warehouse to send out stock to customers

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2 apprenticeship.

Maths and English Functional Skills if necessary.

A dedicated Juniper Training skills coach who will visit onsite and set up workshops for online training.

What is the expected career progression after this apprenticeship?

Successful apprentice will be employed in a full time permanent position.

Requirements and prospects

Desired skills and personal qualities

Customer care skills, Analytical skills, Logical, Team working, Initiative, Physical fitness

Qualifications

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent maths (Grade 4) Desired

About the employer

Bywell Springs & Pressings Ltd, A Family Run Company With Many Years Of Experience In Manufacturing All Types Of Springs, Hose Armouring Products, Pressings And Wire Forms. Also We Have Machines To Wire Straighten And Cut Round Wire To Length. We Are Proud To Be A Uk Spring Manufacturing Company Where Our Aim Is Precision, Efficiency And Value For Money. We Supply A Vast Number Of Companies In The Uk as Well As Exporting To A Number Of Companies Worldwide.

Employer

BYWELL SPRINGS & PRESSINGS LTD

Address

8 TO 12

BARNFIELD ROAD

TIPTON

DY4 9DF

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Training

Training provider

JUNIPER TRAINING LIMITED

Contact

Melanie Newman

melanie.newman@junipertraining.co.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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