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Business Administrator Apprentice Armada Family Practice

The Armada Family Practice are looking for someone who is keen to learn and pursue a career in administration. You will be working in different areas within the health centre including secretarial, admin and care navigation. You will undertake a Business Admin level 3 apprenticeship in the workplace and will not be required to attend college.

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Closing date: 28 Feb 2023

Apprenticeship summary

  • Annual wage


    See the governments National Minuimum Wage information here

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Working week is Monday to Friday. Standard Surgery opening hours. 37.5 hours a week. Shifts tbc. Varied week by week depending on the needs of the business. Some time spent with reception, admin and secretarial.

    Total hours per week: 37.5

  • Expected duration

    20 Months

  • Possible start date

    01 Mar 2023

  • Date posted

    05 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Registering patients and updating patient’s details
  • Provide a high standard of customer service to patients
  • Maintain strict confidentiality
  • Receive incoming calls, making appointments and direct patients to the most appropriate care/service
  • Actioning any correspondence that comes into our practice email account
  • Record maintenance
  • Administration support
  • Processing referrals to secondary care
  • Deal with clinician’s secretarial needs, typing letters from the digital dictation system or via tasks
  • Communicating with hospitals and other service providers

What training will the apprentice take and what qualification will the apprentice get at the end?

You will undertake the Business Admin Level 3 apprenticeship with the training provider PMA Ltd.  Your training will all be completed in the workplace during your working week.  You will also receive general practice in house training.

What is the expected career progression after this apprenticeship?

Good opportunity for a permanent position at the end of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Team working, Good time keeping skills, Able to work independently, Friendly, Willing to learn


GCSE or equivalent English (Grade 3/D) Essential
GCSE or equivalent Maths (Grade 3/D) Essential

About the employer

The Armada Family Practice based at Whitchurch Health Centre is a very busy GP practice, with a diverse practice population, providing care for around 17000 patients


Armada Family Practice





BS14 0SU

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Training provider



Jade Harris


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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