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Customer Service Apprentice RMS PROPERTY MANAGEMENT LIMITED

We are recruiting for a reliable, enthusiastic, eager and bubbly individual to progress within our recruitment organisation. It is a customer service position and it is a fantastic opportunity for the right person! You will be working in a vibrant, energised and exciting team. If this you then apply for this position.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage

    £9,100.00

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    03 Apr 2023

  • Date posted

    05 Jan 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000119849

  • Positions

    2 available

What will the apprentice be doing?

  • Dealing with enquiries
  • Making phone calls
  • Answering calls and enquiries
  • Sending and receiving emails
  • Data entry
  • General administrative duties

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner standard:

  • Functional Skills in English and maths (if necessary)

What is the expected career progression after this apprenticeship?

Full-time position after successfully completing the apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent GCSE or equivalent English (Grade (Grade 4/C)) Desired

About the employer

We are a privately owned commercial property company who offer office space, serviced offices, virtual offices and meeting rooms. As a new company our aim is to provide great offices with the best services we can, we’ve learnt a few things about what’s important to our customers and have taken the expectations many businesses have of a landlord and turned them on their head. Unlike many office space providers we have the ability to offer far more freedom when you sign with us. We are not shackled by our landlords so can create the perfect solution for you - we don’t believe in one-size-fits-all. Here at Queens Court we have 4 floors of serviced offices, with meeting rooms available upon request. Here at RMS we believe that excellent customer service is paramount and our staff are here to make your business run as smoothly as possible and help with all your queries. With public transport links seconds away we are only a short train ride from Stratford and Liverpool stand are also alongside Romford town centre for restaurants, bars and shopping facilities.

Employer

RMS PROPERTY MANAGEMENT LIMITED

Address

Queens Court

9 -17 Eastern Road

Romford

RM1 3NH

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Training

Training provider

SPECIALIST TRADE COURSES LIMITED

Contact

Baffour Awuah

baffour.awuah@thestcgroup.co.uk

0345 565 2656

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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