Customer Service Apprentice RAMSY HEALTH CARE LTD

We are recruiting for a reliable, enthusiastic, eager and bubbly individual to progress within our recruitment organisation. It is a customer service position and it is a fantastic opportunity for the right person! You will be working in a vibrant, energised and exciting team. If this you then apply for this position.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage

    £10,500.00

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    03 Apr 2023

  • Date posted

    05 Jan 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000119806

  • Positions

    2 available

What will the apprentice be doing?

  • Dealing with application enquiries
  • Making phone calls
  • Answering calls and enquiries
  • Sending and receiving emails
  • Data entry
  • Filing 
  • General administrative duties
  • Marking Trial Assessments

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner standard:

  • Functional Skills in English and maths (if necessary) 

What is the expected career progression after this apprenticeship?

Full-time position after successfully completing the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent GCSE or equivalent English (Grade (Grade 4/C)) Desired

About the employer

At Ramsy Healthcare we offer a variety of services and can provide specialist staff for all levels of care. We provide quality bespoke care to service users in the community and tailor each package specifically to meet our service user’s needs. We also have contractual obligations to source nurses and other healthcare professionals for various roles within the NHS.

Employer

RAMSY HEALTH CARE LTD

Address

422 HIGH STREET NORTH

MANOR PARK

LONDON

E12 6RH

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Training

Training provider

SPECIALIST TRADE COURSES LIMITED

Contact

Baffour Awuah

baffour.awuah@thestcgroup.co.uk

0345 565 2656

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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