IT Technician Apprentice Windsor Forest Colleges Group

This is an entry level position in an exciting College group where a successful candidate can get experience in a range of IT support and systems. As this is a position in education there will be opportunities to learn a range of software and hardware as the courses we teach, mean we have to ensure that they are constantly running and updated.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage


    Salary ranges between £13,177.06- £18,328.26

  • Working week

    Monday - Thursday, 8:30am - 5:00pm and Friday, 8:30am - 4:30pm.

    Total hours per week: 37.0

  • Expected duration

    2 Years

  • Possible start date

    10 Apr 2023

  • Date posted

    08 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

This is first line support role in IT, duties will include:

  • You will be providing support to staff and students on a range of IT hardware and software.
  • You will also be involved in installation, maintenance and upgrades for software and hardware that we support.
  • You will also assist in events which means there will be training on some audio-visual equipment also.
  • You will be required to provide support for events and exams outside the normal working hours which means there is a requirement for some flexibility with work.
  • There will also be a range of opportunities to get involved in projects and learn about servers, networking and other IT systems from planning, implementation though to maintenance.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Information Communications Technician

What is the expected career progression after this apprenticeship?

On completion of the apprenticeship, the successful candidate will progress onto a level 4 programme in IT.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Initiative, Patience, Able to prioritise, Good timekeeping skills


GCSE or equivalent English, Maths (Grade grades A*-C/9-4) Desired

Things to consider

This role will require using a computer for multiple hours and involves moving equipment around such as PC towers and other associated IT equipment. May be required to travel to other sites (Langley Campus and Windsor Campus) as part of the role.

About the employer

A College Group made up of Langley College, Windsor College and Strode’s College. The college provides education to a range of individuals on a range of courses. From 14 years to adults both Vocational Courses and Academic Courses. The groups have a wide breath of choices and as such is a very diverse place to work.


Windsor Forest Colleges Group


Berkshire College of Agriculture

Hall Place, Burchetts Green



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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

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