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Business Admin Apprentice RAMSY HEALTH CARE LTD

In this admin role you'll become an important part of the office team, assisting with all aspects of admin / customer service, assisting all complex department. You'll receive on-going training and support, you will be taking client and client enquiries over the telephone, face to face and updating company records.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage

    £10,500.00

    Between £10,000 and £16,000

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    03 Apr 2023

  • Date posted

    05 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000119772

  • Positions

    2 available

What will the apprentice be doing?

  • To provide administrative support to the office-based team to facilitate high-quality and responsive customer service
  • Taking client and carer enquiries over the telephone, face to face and updating the spreadsheet
  • Client compliments/complaints
  • Adding new carers and clients to the system
  • Confirming appointments
  • Post out Welcome packs to new starters and assist with creating ID Badges and Staff Profiles
  • Ensuring adequate stock levels of essential items - PPE, Office consumables etc.
  • To take part in meetings and training as requested

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Standard, which includes:

  • Modules covering Skills, Knowledge, and Behaviours in Business
  • You'll have a personal assessor to guide you through your training
  • You will attend online 1:1 sessions with your assessor 
  • End Point Assessment (online)
  • Occasional online group classes with other learners (if necessary)
  • Functional Skills Level 2 in maths & English if required
  • Business Administrator Certificate 

What is the expected career progression after this apprenticeship?

The successful candidate will have an opportunity to secure any of the below permanent roles within the business:

  • Care Coordinator
  • Client Relations Consultant
  • Recruitment Consultant  

We care about our staff, and we like to promote people from within the company before recruiting externally.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent GCSE or equivalent English (Grade (Grade 4/C)) Desired

About the employer

At Ramsy Healthcare we offer a variety of services and can provide specialist staff for all levels of care. We provide quality bespoke care to service users in the community and tailor each package specifically to meet our service user’s needs. We also have contractual obligations to source nurses and other healthcare professionals for various roles within the NHS.

Employer

RAMSY HEALTH CARE LTD

Address

422 HIGH STREET NORTH

MANOR PARK

LONDON

E12 6RH

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Training

Training provider

SPECIALIST TRADE COURSES LIMITED

Contact

Baffour Awuah

baffour.awuah@thestcgroup.co.uk

0345 565 2656

Apprenticeship standard

Business administrator

Level 3 (A level)


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