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Medical Receptionist Apprentice DR MOSS & PARTNERS

VQ Solutions are looking for a confident individual to provide a high level of customer service in DR Moss and Partner's practice within the reception area. You will welcome and handle patient enquiries to a professional standard.

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Closing date: 24 Feb 2023

Apprenticeship summary

  • Annual wage

    £14,625.00

    We are currently advertising a wage range for this role of £12,675 - £14,625.

  • Working week

    Monday to Friday on a shift rota tbc.

    Total hours per week: 37.5

  • Expected duration

    13 Months

  • Possible start date

    27 Feb 2023

  • Date posted

    05 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000119735

  • Positions

    1 available

What will the apprentice be doing?

  • Welcoming patients to the surgery - providing excellent customer service at all times
  • Arranging appointments via the telephone and face to face
  • Handling repeat prescription requests
  • Arranging visit requests
  • Dealing with SystmOne tasks 
  • Updating and adding new patient records to SystmOne
  • Supporting the administrative team where required
  • Process Econsults

What training will the apprentice take and what qualification will the apprentice get at the end?

You will work towards a Level 3 Business Administrator Apprenticeship delivered by VQ Solutions. You'll have a dedicated VQ Mentor and will also be supported internally by your manager. During this apprenticeship, you will develop a portfolio, attend online workshop sessions and have regular reviews. All apprenticeship work will be completed during working hours

What is the expected career progression after this apprenticeship?

The majority of our apprentices are offered full-time roles upon the successful completion of their apprenticeship. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Non judgemental, Patience, Empathetic, Punctual

Qualifications

GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

Things to consider

The employer has asked that providers do not contact them with CVs or other unsolicited correspondence. Any unwanted contact may be reported to the ESFA

About the employer

Dr Moss & Partners is a Harrogate Doctors’ Practice that has grown and developed on the principles of combining high standards of modern medical care with a personal and friendly service to patients. It provides essential, additional and enhanced services under the NHS Personal Medical Services (PMS) Contract.

Employer

DR MOSS & PARTNERS

Address

28-30 KINGS ROAD

HARROGATE

HG1 5JW

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Training

Training provider

VQ SOLUTIONS LTD

Contact

Christy

christy.slater@vqsolutions.co.uk

01423740006

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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