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IT/Technical Apprentice LIGHTHOUSE (UK) LTD

Lighthouse (UK) Ltd are offering an exciting IT/Technical Apprenticeship opportunity based at our branch in Loughborough. This is a position which offers genuine career progression within the ever-expanding Lighthouse (UK) Ltd group. There will be extensive on-the-job training provided, coupled with any external training as required. The role will involve machine repair and maintenance for our UK customers, international dealer network and within the business.

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Closing date: 16 Feb 2023

Apprenticeship summary

  • Annual wage


    We have high standards, but also offer the higher rate of £250 per week. Ongoing training and support in all areas of the business. Spend time in Production, Accounts, Sales and Technical departments.

  • Working week

    Monday - Friday, 09:00 - 17:00 with 45-minutes lunch. 18 days + Christmas shutdown + Bank Holidays

    Total hours per week: 36.25

  • Expected duration

    24 Months

  • Possible start date

    01 Mar 2023

  • Date posted

    05 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The job role will entail:

  • Machine repair and maintenance for our UK customers, international dealer network and within the business
  • Software and systems installations mainly conducted over the phone for our customers
  • Testing and preparation of all UK and international dealer machines
  • Material testing for our Production Department
  • Provide technical support to our UK customers, international dealers and internal staff
  • Supporting the development of new systems to improve and expand our product range
  • Dealing with customer queries via email and telephone, providing helpful guidance on the best solution for them
  • Undertake administration duties using Microsoft Word, Excel, Outlook and the Internet

What training will the apprentice take and what qualification will the apprentice get at the end?


  • Information & Communications Technician level 3
  • Functional skills if required 

Delivery Method

  • Our delivery model includes a 1 day per week college attendance for training and development of skills, knowledge and behaviours and 1:1 support from your trainer assessor in the workplace and will include assignments, work-based company projects and self-study.

What is the expected career progression after this apprenticeship?

The opportunity to gain a permanent position. Many of our previous apprentices have progressed to full-time employment with Lighthouse.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Logical, Team working


GCSE or equivalent Maths and English (Grade Grade C / 4 or equivalent) Essential
GCSE or equivalent IT/ Computer Science (Grade Grade C / 4 or equivalent/Pass) Desired

Things to consider

Additional training to take place at Loughborough College to develop knowledge, skills, and behaviours to accordance to this Apprenticeship. Please ensure you are able to travel before applying. Loughborough College reserves the right to withdraw this vacancy before the end date, following consultation with the employer.

About the employer

Reliable. Innovative. Trusted. To our customers we're not just manufacturers or suppliers - we're problem-solving partners. When you buy from Lighthouse UK, you enjoy robust, usable and surprisingly useful products; plus responsive, effective help and support. Lighthouse UK Ltd (part of Max Co Group) is a manufacturing business with distributors across Europe. Our scale, history and financial strength, make us an extremely stable and reliable partner in your supply chain. Here at Lighthouse (UK) Ltd, we manufacture to the highest quality and ethical standards. Having achieved both ISO 9001 & 14001 certification, we pay particular attention to the impact of our production processes and products on the environment. All our consumable products utilise cores and packaging which are both recycled and recyclable. Uniquely in our market, our printing cartridges are refillable, thus reducing waste, disposal issues and cost. Max Co Ltd is our parent company, with its head office in Tokyo. Established in 1942, the business manufactures an array of innovative products, from heavy duty construction tools, through to staplers. With a team of 200 staff in the R & D department, many of the products carry patents. Since the first stapler was produced in 1952, Max has sold in excess of 400 million units. They have even introduced the world's first 'paper stapler'... yes, the staples are made of paper!







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Training provider



Hayley Cousins

Apprenticeship standard

Information communications technician

Level 3 (A level)

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