National Apprenticeship Week: 6 to 12 February 2023

Time to celebrate apprenticeships. Get involved with National Apprenticeship Week.

IT Support Apprentice TECHCARE LTD

Calling all aspiring IT technicians - TechCare and Baltic Apprenticeships are delighted to be recruiting for their next IT apprentice! This opportunity is one not to be missed - benefit from 35 days annual leave, salary reviews, flexible working hours and much more.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Mar 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Working Monday - Friday, flexible working hours from 8am - 5pm.

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    23 Mar 2023

  • Date posted

    04 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Setting up and configuring new desktops and laptops
  • Diagnosing and resolving technical issues
  • Completing internal user moves including phones
  • Ensuring all logs for equipment and users are maintained
  • Installing authorised software to desktops and laptops
  • Undertaking small sized IT projects as instructed by the Lead Project Engineer

What training will the apprentice take and what qualification will the apprentice get at the end?

Channel your passion for technology, unlock your potential, and learn to keep IT systems and end-users happy with this Level 3 IT apprenticeship programme.

You'll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance, and setting up virtual environments. 

With our exciting curriculum and one-to-one support, you'll accelerate your skills and get the qualification and confidence you need to thrive in IT.

The courses you will cover are:

Course 1: Supporting IT architecture

Course 2: Working with end-user devices

Course 3: Working with network architecture

What is the expected career progression after this apprenticeship?

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. If you are successful in your apprenticeship, you could progress onto a level 4 apprenticeship or secure a full-time role.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Initiative


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

TechCare offer managed IT services, network installations, cyber security, infrastructure support, and much more to a variety of businesses. The 1st Line Support Apprentice is responsible for supporting and maintaining their customers desktop operating systems, performing basic server tasks, monitoring the IT infrastructure and general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.







WS15 1UL

You must have JavaScript enabled to view a map of the location


Training provider



Millie Stokle

01325 808 755

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Mar 2023