National Apprenticeship Week: 6 to 12 February 2023

Time to celebrate apprenticeships. Get involved with National Apprenticeship Week.

Office Apprentice Burton Manor Primary School

An amazing opportunity to work under the direction and instruction of senior staff, to provide general clerical, administrative and financial support to Burton Manor Primary School. This is a fantastic opportunity for the right candidate to earn a salary and gain a level 2 qualification.

Sign in to apply

Closing date: 12 Feb 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    30 hours per week. Monday - Friday, shifts to be confirmed

    Total hours per week: 30.0

  • Expected duration

    15 Months

  • Possible start date

    20 Feb 2023

  • Date posted

    04 Jan 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Support to Pupils, Parents and the Community:

  • Undertake reception duties, answer routine telephone and face to face enquiries and sign in visitors.
  • Assist with pupil welfare duties; liaise with parents/staff etc.
  • Assist with arrangements for visits from relevant external bodies, e.g. school nurse, photographer etc.

Support to Organisation:

  • Provide routine clerical support, e.g. photocopying, filing, faxing, emailing and completing routine forms.
  • Maintain manual and computerised records/management information systems and respond to queries.
  • Undertake routine typing, word-processing on an ad hoc basis
    Sort and distribute and record mail.
  • Undertake routine administration, e.g. registers/school meals.
  • Assist with arrangements for visits from County Council officers and external agencies, e.g. Social Services.
  • Operate office equipment e.g. photocopier, computer.
  • Arrange orderly and secure storage of supplies.
  • Undertake routine financial administration e.g. collect and record dinner money.
  • Basic first aid.

Support to School (this list is not exhaustive and should reflect the ethos of the school)

  • Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with.
  • Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
  • Be aware of, support and ensure equal opportunities for all.
  • Contribute to the overall ethos/work/aims of the school.
  • Appreciate and support the role of other professionals.
  • Attend and participate in relevant meetings as required.
  • Participate in training and other learning activities and performance development as required.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner Standard.
  • You will spend four days a week in the work place and one day a week at Stafford College as your 'study day'.

What is the expected career progression after this apprenticeship?

Upon successful completion of your apprenticeship you will have the opportunity to apply for any appropriate vacancy available at that time. It is our firm commitment to offer a permanent position wherever possible upon completion of your level 2.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English and maths (Grade 4/C) Desired

Things to consider

Throughout the apprenticeship process i.e. teaching, learning and assessment, you will be fully prepared to complete an End Point Assessment where you will be assessed through a combination of testing in controlled conditions, evidence produced in the workplace and recorded interview, therefore comprehensively examining the work you have completed. The Apprenticeship start date is flexible therefore applications are welcomed from those aiming to complete Full Time education this summer. Interviews will be on-going and the vacancy will be withdrawn early if a suitable candidate is appointed. Please therefore complete your application as soon as possible. The National Minimum Wage (NMW) for Apprentices is currently £4.81 per hour. This applies to 16-18-year-old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to both time spent on the job plus time spent training.

About the employer

Our mission statement ‘Reach together for Success’ summarises our commitment to bringing out the very best in each and every one of our children. We offer an excellent education within a safe, calm, creative and stimulating learning environment. We strive to make learning fun, meaningful and as relevant as possible by following a creative curriculum which meets the needs of, and enthuses, our children. A strong values system, the Burton Manor 5 R’s (Respect, Responsibility, Reflection, Rights and Resilience) permeates everything we do and underpins our whole school ethos. We consider it to be very important to have an ethos and atmosphere to which pupils can relate and in which they feel secure, welcomed and happy. We aim to foster a love of learning for all our children which will develop their skills, knowledge and attitudes to become lifelong learners in the future. Our dedicated and enthusiastic staff, supported by our Governing Body, are committed to ensuring that the quality of education we provide here is the very best.


Burton Manor Primary School


Burton Manor Primary School

Uplands Road


ST17 9PS

You must have JavaScript enabled to view a map of the location


Training provider



01785 275660

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.