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Apprentice Customer Service Advisor - Insurance NFU Mutual

NFU Mutual are a household name nationally when it comes to insurance, and they are looking to develop a new apprentice! You will assist new and existing customers with motor, personal and commercial insurance needs, including servicing and sales. You need to have a passion for delivering great customer service. Everything else will be taught.

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Closing date: 28 Feb 2023

Apprenticeship summary

  • Annual wage

    £12,000.00

  • Working week

    Mon-Fri 8.30am to 5pm 1-hour unpaid lunch break

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    01 Mar 2023

  • Date posted

    04 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000119359

  • Positions

    1 available

What will the apprentice be doing?

  • Insurance training and licensing to be able to assist new and existing customers with motor, personal and commercial insurance needs, including servicing and sales.
  • Office administration duties to enhance understand of insurance practices and overview of internal workings.
  • Working as part of the agency team, and reporting into office manager and agents.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Insurance Practitioner Level 3
  • CII Certificate in Insurance

What is the expected career progression after this apprenticeship?

Clear career progression through to insurance professional, with further options for development into a number of different career pathways, such as claims handler, management, training & competence or account executive.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, can-do attitude, Adaptable, Positive, Willingness to engage

Qualifications

GCSE or equivalent x5 GCSE Maths & English (Grade A*-C (4-9)) Essential

Things to consider

Full and supported insurance training to enable a future career as an insurance professional. This Apprenticeship also brings with it the highly regarding CII Certificate in Insurance. A wide variety of duties and responsibilities to ensure an excellent overall insurance knowledge and competency. Nest pension 20 days holiday (plus bank holidays) NFU member discounts

About the employer

NFU Mutual are a household name nationally when it comes to Insurance, and they are looking to develop a new Apprentice! You need to have a passion for delivering great customer service. Everything else will be taught. You’ll be working closely with agency partners and the office manager to support agency growth and grow customer relationships. Alongside Babington, continued learning and support to obtain insurance licenses and qualifications.

Employer

NFU Mutual

Address

NFU OFFICE UNIT 2

RYELANDS BUSINESS CENTRE

RYELANDS LANE ELMLEY LOVETT

WR9 0PT

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Training

Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Contact

Aksa Munir

aksa.munir@babington.co.uk

07584473976

Apprenticeship standard

Insurance practitioner

Level 3 (A level)

Before you apply

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